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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with spa, near Tulum Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite Ground floor Ocean view | Balcony view
Suite First Floor Ocean Front | Beach/ocean view
Suite Ground Floor Jungle view | Garden view
Interior detail
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Room service
  • Terrace
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is $691
includes taxes & fees
$569 per night
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 775 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 926 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite 15 Ground floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Memory foam bed
  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Memory foam bed
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Garden view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Memory foam bed
  • 688 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 839 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Ocean view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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View from room

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Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (169)
The price is $580
includes taxes & fees
$482 per night
Jan 13 - Jan 14, 2025
Hotel Shibari Tulum - Restaurant & Cenote Club
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About the neighborhood

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • SFER IK - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center, a terrace, and a garden are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (late night)

What to do

  • On the beach
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Room amenities

Be entertained

  • MP3 docking station

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab offer free cancellation for a full refund?
Yes, Hotel Ma'xanab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ma'xanab?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Ma'xanab?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Ma'xanab?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ma'xanab?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Ma'xanab and nearby?
Hotel Ma'xanab has a spa, an outdoor pool, and a fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Ma'xanab?
Yes, there's an onsite restaurant.
Does Hotel Ma'xanab have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Ma'xanab like?
Hotel Ma'xanab is a short 1-minute walk from Tulum Beach and 15 minutes' walk from Ven a la Luz Sculpture.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

First Class Tulum Beach Hotel - Stay Here!!!
Fantastic property with high quality staff.
James, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fanstastic
The staff was super friendly and service minded.Great holiday experience
Søren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Super hotel - best staff you can get!
Søren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
MISS DARIA V, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.
Danny L, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Sania, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lucy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
Maya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about it! Highly recommend
katherine, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay! Drinks and food are a bit pricey for Mexico but I would stay again
Kori, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
maricarmen solange, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay, 💯recommended
Maria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Manuel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The Ma'xanab was great. The staff was extremely helpful and responsive while we were on the property and also helped us to coordinate transportation and excursions off of the property. It felt private and safe in our villa. Everything you need is on the property, but we also ventured to some of the restaurants up and down the beach which were very good :)
Jodi, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
todd, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Augusto, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

I echo all the other reviews. It’s a 10.
Bev, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
Derek, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This might be my new favorite hotel.
My experience was awesome. They owe me nothing . The staff was amazing from start to finish, they above and beyond. Check-in was super fast and efficient, the property exceeded my expectations. And most importantly the food was absolutely delicious. I will be returning and I’m telling everyone about it . I fell in love .
Alyse, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
Ben, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me gustó todo lo del hotel
Lazara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property is well maintained and beautifully designed. The layout provides privacy in a property with a relatively small footprint. The highlight is the staff. Everyone is professional, courteous and helpful. They all go out of their way to accommodate patiently all the non-spanish speaking guests
gary, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Michal, 5-night trip
Verified Expedia guest review

General property information

Travelers Say
"The rooms themselves were beautiful and felt very private, and the outdoor plunge pool was awesome."
Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM