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Hotel Spa Shalam

3.0 star property
Coatepec hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Spa Shalam

2 bedrooms, iron/ironing board, free WiFi, bed sheets
Hair dryer, towels, soap, shampoo
Lobby sitting area
Junior Suite, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free breakfast
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Convenience store
  • Self-serve laundry
  • Luggage storage
Feel at home
  • 2 bedrooms
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
The price is $46
includes taxes & fees
$39 per night
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
Satellite channels
  • 144 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Single Room, 1 Twin Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
  • 144 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Superior Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Wardrobe or closet
  • 144 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
Satellite channels
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500

What's nearby

  • Church of Guadaloupe - 3 min drive
  • Coatepec Market - 4 min drive
  • Texin Events Coatepec - 5 min drive
  • Xalapa Cathedral - 15 min drive
  • Paseo de los Lagos Park - 16 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 55 min drive
  • General Heriberto Jara Intl. Airport (VER) - 124 min drive
  • Xalapa Station - 43 min drive

Restaurants

  • ‪Arcos de Belem Restaurant - ‬18 min walk
  • ‪Mr. Taco - ‬18 min walk
  • ‪Antojitos Doña Tere - ‬18 min walk
  • ‪La Cabaña del Tio Yeyo - ‬16 min walk
  • ‪Taco Sabroso - ‬14 min walk

About this property

Hotel Spa Shalam

When visiting Coatepec, Hotel Spa Shalam is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An indoor pool, a bar/lounge, and a terrace are other features.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Grocery/convenience store

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace
  • An indoor pool
  • Full-service spa

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Shalam. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

There is limited hot water on site.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec

Frequently asked questions

Does Hotel Spa Shalam offer free cancellation for a full refund?
Yes, Hotel Spa Shalam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Spa Shalam?
Yes, there's an indoor pool.
Are pets allowed at Hotel Spa Shalam?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Spa Shalam?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Spa Shalam?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Spa Shalam?
No, this hotel doesn't have a casino, but Big Bola Casino (18-min drive) is nearby.
What is there to do at Hotel Spa Shalam and nearby?
Hotel Spa Shalam has a spa and an indoor pool.
Are there restaurants at or near Hotel Spa Shalam?
Yes, there's an onsite restaurant.
What's the area around Hotel Spa Shalam like?
Hotel Spa Shalam is in the heart of Coatepec, a short 20-minute walk from Hidalgo Park.

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Practicality and value
Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
View from 3rd floor
Room
Patio near room
Included breakfast
Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ulises, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
maria del Rosario, 2-night family trip
Verified Expedia guest review

8/10 Very Good

ceci, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All was great . the service, excellent
Pablo, 1-night family trip
Verified Expedia guest review

6/10 Good

Not what we expected
Alberto, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

luz del carmen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jona, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jose Raul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Falta servicio de alimentos
Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! Sería ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
ruth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Tiene hormigas y chinches
Crisanta, 1-night business trip
Verified Expedia guest review

2/10 Poor

No sirve el jacuzzi La alberca nunca se calentó el agua Quedaron de avisarme horarios para masaje y nunca lo hicieron Tardaron media hora en abrir la puerta de entrada
Israel, 2-night trip
Verified Expedia guest review

2/10 Poor

Rodrigo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Buena opción para quedarse si vas en auto. Habitaciones súper amplias, agua caliente muy bien. Lo único malo es que está un poco alejado del centro y los alrededor no son muy bonitos.
maria de la luz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Un excelente lugar, agradable, el personal muy amable lo recomiendo mucho.
claudia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy bien en general, excelente servicio, lo único difícil es que estaban trabajando en el hotel y hubo mucho ruido de martillazos
Paola, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

En general bien, atentos en recepción tanto en entrada como salida
Iván, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel limpio y habitación con muy buen espacio, muy amplia. Lo que no me gustó es que huele un poco a humedad.
Eugenia, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Todo muy bien
Ana Laura, 2-night trip
Verified Expedia guest review

8/10 Very Good

Ana Laura, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lorena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Algo retirado del centro pero en automóvil se llega rápido. Excelentes instalaciones, amplia habitación, amplio estacionamiento, agua caliente,hay para planchar la ropa, secadora de cabello…en fin… muy bien, lo único que no me agradó fue el olor de la habitación, a humedad,! Incluido las almohadas, pero se puede arreglar poniendo un poco de atención en esos aspectos. Gracias
Stefanny, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

FRANCISCO, 1-night trip
Verified Expedia guest review

8/10 Very Good

Diana, 2-night trip
Verified Expedia guest review

8/10 Very Good

Es un hotel bonito, cómodo acorde a su precio, la habitación que reservamos es grande, asi que estuvimos cómodos, sin duda regresariamos.
OMAR, 2-night family trip
Verified Expedia guest review