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TORTUE HAMBURG

Boutique hotel with 3 restaurants, near Miniatur Wunderland

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Photo gallery for TORTUE HAMBURG

Double Room (Grande) | Premium bedding, down duvets, free minibar, in-room safe
5 bars/lounges, rooftop bar
Room amenity
Front of property
Lobby
TORTUE HAMBURG offers an elegant retreat in Hamburg City Center, close to iconic landmarks like Hamburg City Hall and Miniatur Wunderland. Relax on the inviting terrace or indulge in French cuisine at one of three restaurants, then enjoy a drink at one of five bars.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 5 bars/lounges
  • Breakfast available
  • Valet parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ฿7,408
฿8,276 total
includes taxes & fees
19 Mar - 20 Mar

Room options

View all photos for Double Room (Classique)

Double Room (Classique) | Premium bedding, down duvets, free minibar, in-room safe

Double Room (Classique)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Petite)

Double Room (Petite) | Premium bedding, down duvets, free minibar, in-room safe

Double Room (Petite)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Grande)

Double Room (Grande) | Premium bedding, down duvets, free minibar, in-room safe

Double Room (Grande)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down duvets, free minibar, in-room safe

Petite Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment | Premium bedding, down duvets, free minibar, in-room safe

Apartment

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bath and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Interior

Fraser Suites Hamburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (770)
Fraser Suites Hamburg
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About the area

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 14 min walk - 1.2 km
  • St. Pauli Piers - 17 min walk - 1.4 km
  • Reeperbahn - 18 min walk - 1.5 km
  • Elbe Philharmonic Hall - 20 min walk - 1.6 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Lübeck (LBC) - 64 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Dammtor Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

Restaurants

  • ‪Kimchi Guys - ‬2 min walk
  • ‪Edelcurry - ‬1 min walk
  • ‪Public Coffee Roasters - ‬3 min walk
  • ‪Rheinischer Hafen - ‬3 min walk
  • ‪Kardelen - ‬4 min walk

About this property

TORTUE HAMBURG

TORTUE HAMBURG puts you in a great location, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests looking for a bite to eat can visit brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 39 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 3 restaurants
  • 5 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This brasserie specialises in French cuisine.
JIN-GUI – This restaurant specialises in Asian cuisine. Open daily.
Chez l'ami – This fine-dining restaurant specialises in French cuisine. Open selected days.
Bar noir – On-site bar. Open daily.
Jardin TORTUE – On-site rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 55 for adults and EUR 19 for children

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Valet parking costs EUR 39 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Does TORTUE HAMBURG offer free cancellation for a full refund?

Yes, TORTUE HAMBURG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at TORTUE HAMBURG?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at TORTUE HAMBURG?

Yes. Valet parking costs EUR 39 per day.

What are the check-in and check-out times at TORTUE HAMBURG?

You can check in starting at 4:00 PM. Check-out time is noon.

Is there an on-site casino at TORTUE HAMBURG?

No, this hotel doesn't have a casino, but Casino Esplanade (10-min walk) and Casino Reeperbahn (3-min drive) are both nearby.

What is there to do at TORTUE HAMBURG and nearby?

TORTUE HAMBURG has 5 bars.

Are there restaurants at or near TORTUE HAMBURG?

Yes, there are 3 on-site restaurants, featuring French cuisine.

What's the area around TORTUE HAMBURG like?

TORTUE HAMBURG is in Hamburg City Center, a short 2-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall.

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TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wow - we love it…. <3
Best of the best - Tortue offers a unique and close to all the best of Hamburg experience We would recommend everyone to stay at this lovely hotel, staf is amazing & will gesture you a pleasent stay
Rasmus, 4-night trip

10/10 Exceptional

Great stay at a wonderful hotel with the best staf
Everyone in the staff was always super kind and very serviceminded.
Maria, 3-night trip

8/10 Very good

The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Louise, 2-night trip

10/10 Exceptional

Great place to stay
or, 5-night trip

10/10 Exceptional

Amazing hotel. We will be back!
Jason, 3-night trip

10/10 Exceptional

Beautiful hotel amazing breakfast
Petra, 2-night trip

10/10 Exceptional

Once again - excellent stay. Best hotel in Hamburg.
Niels, 1-night trip

10/10 Exceptional

really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Linda, 1-night trip

10/10 Exceptional

Perfect location
Warm and cosy place ! Amazing staff!
Agathe, 1-night trip

10/10 Exceptional

Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.

10/10 Exceptional

Beautiful hotel in the center of Hamburg
Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
Martin, 1-night trip

10/10 Exceptional

Amazing stay at torture Hamburg. Would thoroughly recommend.
Caroline, 4-night trip

10/10 Exceptional

High service level from experienced staff
Excellent service level alltrough check in to the check out. High service level from experienced staff in the brasserie restuarant and exellent breakfast offer. One of the best high level hotel offers in Hamburg at the moment.
Niels, 2-night trip

8/10 Very good

Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Fraser, 2-night trip

10/10 Exceptional

Treat yourself to something special
Modern, stylish and impeccably clean. Comfortable beds, attentive service and an absolutely outstanding breakfast. Great attention to detail. Will be back.
2-night trip

10/10 Exceptional

We liked the architecture of the building with a court space, the bronze turtle at the entrance and the shower space in the room. The brasserie where we dined overlooks the court and it was a good option during the summer. the breakfast area is also quite pleasant. The breakfast menu is a little heavy on the egg side and the cake choices in the vitrine were not promptly replenished when out of available slices.
Giorgio, 1-night trip

10/10 Exceptional

We really enjoyed our short stay at Tortue. Very impressed with location of hotel. The finish of the lobby, brasserie and room were outstanding. Nice touches like complimentary mini bar. The staff were always extremely pleasant and helpful. The on site Bar Noir had very nice cocktails and it was lovely to sit out on the terrace in the evening. Pricing was fine, much like any other hotel bar. The one anomaly was a surprise €12 bottle of water which I thought was excessive. Overall I’d highly recommend this hotel for a short break
Ross, 1-night trip

6/10 Good

We stayed at this hotel for 4 nights. On the first night the fire alarm went off at midnight. We stayed 20 minutes downstairs. The next day when we asked what happened they explained it was a false alarm and no apology was given to us. Great quality breakfast but extremely slow. It's served à la carte, so you have to wait forever for them to bring you what you ordered. Comfortable, clean rooms and attentive staff.
JOSE H L, 4-night trip

4/10 Fair

Not worth the hassle
Really enjoyed our stay at the time. However, upon check-in hotel took a deposit on my card which was due to be refunded at checkout. In spite of paying in full upon departure i am still waiting on a refund of this amount almost a month later. Hotel has assured me that it has been credited back but this hasnt happened and have had to contact my credit card company to resolve. Due to this fraudelnt activity I cannot recommend and would not return.
Maria, 1-night trip

10/10 Exceptional

Skønt hotel i Hamborg
Et skønt og meget lækkert indrettet hotel i hjertet af Hamborg . Fik en upgradering on arrival og havde et ophold der overgik vores forventninger på alle måder.
Lise Lotte, 1-night trip

10/10 Exceptional

Fantastisk hotel
Christian L., 1-night trip

10/10 Exceptional

Claus, 1-night trip

10/10 Exceptional

Linn, 2-night trip

10/10 Exceptional

Klaus, 2-night trip

10/10 Exceptional

Torben, 1-night trip