Jalan Gajah Mada 889, Pontianak, Kalimantan Barat, 78122
What's nearby
Gajah Mada Shopping Complex - 2 min walk
Ayani Mega Mall - 4 min drive
Museum Provinsi Kalimantan Barat - 4 min drive
Danau Sentarum National Park - 9 min drive
Equator Monument - 9 min drive
Getting around
Pontianak (PNK-Supadio) - 27 min drive
Restaurants
Bakmi Kepiting Oukie - 1 min walk
Nasi Tim & Bubur Daging Babi Gajah Kembar - 1 min walk
Goeboek Coffee - 2 min walk
Cafe Praktis - 2 min walk
Se7en Days Cafe - 2 min walk
About this property
Kapuas Palace Pontianak Hotel
Kapuas Palace Pontianak Hotel is a great choice for a stay in Pontianak. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool and a garden are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
190 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free babysitting
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Coffee shop
24-hour room service
Travelling with children
Children's pool
Playground
Free babysitting
Working away
Business centre
Conference space (8590 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 1983
Garden
Library
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
22-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
On-site venue – This coffee shop serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Cash deposit: IDR 200000.0 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 60000 per person
Policies
This property accepts credit cards.
Also known as
Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak
Frequently asked questions
Does Kapuas Palace Pontianak Hotel offer free cancellation for a full refund?
Yes, Kapuas Palace Pontianak Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kapuas Palace Pontianak Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Kapuas Palace Pontianak Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kapuas Palace Pontianak Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kapuas Palace Pontianak Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Kapuas Palace Pontianak Hotel and nearby?
Kapuas Palace Pontianak Hotel has an outdoor pool and a garden.
Are there restaurants at or near Kapuas Palace Pontianak Hotel?
Yes, there's an on-site restaurant.
What's the area around Kapuas Palace Pontianak Hotel like?
Kapuas Palace Pontianak Hotel is located a short 2-minute walk from Gajah Mada Shopping Complex.
Kapuas Palace Pontianak Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
5.8/10
Staff & service
2.0/10
Amenities
4.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
2 Jan 2020
Nur Nazurah
Nur Nazurah, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Apr 2019
Sabri
Sabri, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
20 Mar 2019
Poor housekeeping and maintenance makes these property looks bad.
Cockroaches, water stained, water leaks are things you can see in most of the places.
Please find other options!
Aciss
Aciss, 1-night romance trip
Verified Expedia guest review
2/10 Poor
19 Mar 2019
Poor maintenance and house keeping makes
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
23 Nov 2018
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
29 Sep 2018
Roach Motel
Roaches in the hotel room. Hole in floor. Tub dinged in several places through the ceramic. Pool water like milk. Wifi never worked. Front desk people no help even though we spoke Malay.Had to battle for an extra thin towel. Very basic breakfast.