In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 17 min drive
Parliament Station - 6 min walk
Rideau Station - 11 min walk
Lyon Station - 12 min walk
Restaurants
Browns Socialhouse - 3 min walk
Grill Forty One - 3 min walk
The Scone Witch - 3 min walk
Tim Hortons - 1 min walk
Tim Hortons - 3 min walk
About this property
The Metcalfe Hotel
The Metcalfe Hotel offers a great location, putting you within a short 10-minute walk of Rideau Canal and University of Ottawa. Also, Parliament Hill and Rogers Centre Ottawa are within a 15-minute walk. Fellow travellers love the helpful staff and restaurant. The property is only a short walk to public transportation: Parliament Station is 6 minutes and Rideau Station is 11 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
108 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (CAD 47 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's games
Working away
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Communal living room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Recycling
Special features
Dining
Cocotte – On-site bistro.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Parking
Valet parking costs CAD 47 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Does The Metcalfe Hotel offer free cancellation for a full refund?
Yes, The Metcalfe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Metcalfe Hotel?
Yes. Valet parking costs CAD 47 per night.
What are the check-in and check-out times at The Metcalfe Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Metcalfe Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at The Metcalfe Hotel and nearby?
Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).
Are there restaurants at or near The Metcalfe Hotel?
Yes, there's an on-site restaurant, Cocotte.
What's the area around The Metcalfe Hotel like?
The Metcalfe Hotel is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travellers say that the local area is very central.
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The Metcalfe Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Feb 2025
Great stay!
The staff was extremely accommodating. The hotel was very nice, clean, & smelled amazing. I would absolutely stay here again.
DEONNA
DEONNA, 2-night trip
10/10 Exceptional
26 Nov 2024
Beautiful hotel!
Joelle
Joelle, 1-night trip
10/10 Exceptional
18 Nov 2024
Great location quiet boutique hotel
Charlene
Charlene, 2-night trip
10/10 Exceptional
27 Jan 2025
Always a pleasure!
Fantastic stay!
Michelle
Michelle, 1-night trip
10/10 Exceptional
17 Dec 2024
Very nice hotel. Comfortable room, friendly staff, great restaurant. Place looks great too
Eric
Eric, 3-night trip
10/10 Exceptional
17 Oct 2024
Good location and very nice hotel
Jinky Mae
Jinky Mae, 1-night trip
8/10 Very good
29 Nov 2024
Lovely boutique hotel, very clean with excellent staff.
Silvia Saveria
Silvia Saveria, 1-night trip
10/10 Exceptional
6 Nov 2024
Great hotel for price
Would go again
Jill
Jill, 1-night trip
10/10 Exceptional
21 Jan 2025
nice & comfy
Nice size room, clean and comfortable space and bedding. Great restaurant in the lobby . Friendly staff.
Verified traveller
2-night trip
10/10 Exceptional
10 Nov 2024
Lovely hotel property.
Richard
Richard, 1-night trip
10/10 Exceptional
17 Feb 2025
Great location for University of Ottawa tour.
Quiet and comfortable boutique located in the downtown core. Parliament, shopping and the Rideau are short walks.
George
George, 3-night trip
10/10 Exceptional
9 Dec 2024
very nice place
Jeremie
Jeremie, 1-night trip
10/10 Exceptional
18 Nov 2024
Fabulous hotel
Wonderful stay! Great location. Will book again.
Jason
Jason, 1-night trip
10/10 Exceptional
20 Oct 2024
Amazing hotel. We enjoyed our stay. I would definitely recommend the hotel.
Foluke
Foluke, 1-night trip
10/10 Exceptional
27 Oct 2024
lovely hotel in every way
Frances
Frances, 1-night trip
10/10 Exceptional
10 Nov 2024
Lovely place to be
DAVID
DAVID, 1-night trip
10/10 Exceptional
29 Aug 2024
An excellent stay with a great location, clean and comfortable beds, and friendly service staff.
Di
Di, 2-night trip
10/10 Exceptional
1 Sep 2024
Great location and great staff
jamie
jamie, 2-night trip
8/10 Very good
2 Jan 2025
A good reference in Ottawa.
The Metcalfe Hotel is in a convenient location in Ottawa. The service is excellent and the rooms are clean and comfortable. It has a pleasant restaurant as well.
Emilio
Emilio, 1-night trip
10/10 Exceptional
24 Nov 2024
This hotel has a lot of charm and staff were so welcoming. Thoroughly enjoyed the hotel. The Metcalfe Hotel is walking distance to many restaurants.
claudine
claudine, 1-night trip
10/10 Exceptional
15 Nov 2024
This is our go to hotel when we are in Ottawa - not a bad word to be said about this property.
KellyAnn
KellyAnn, 1-night trip
10/10 Exceptional
12 Sep 2024
Lovely renovated hotel with cute French bistro.
Anahita
Anahita, 1-night trip
10/10 Exceptional
11 Oct 2024
Great contemporary hotel - beautiful lobby, comfortable beds and great washrooms
Allison
Allison, 1-night trip
10/10 Exceptional
27 Jan 2025
Great overall
The elevators should require room-key access to floors
Recycling bins needed in rooms
Location & service are great
Scott
Scott, 2-night trip
10/10 Exceptional
5 Oct 2024
It was very affordable and great quality, conveniently located, great staff, and ease of check-in/check-out.