Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
What's nearby
Pakuwon Mall - 5 min drive - 4.0 km
Surabaya Plaza Shopping Mall - 9 min drive - 8.8 km
Royal Plaza Surabaya - 9 min drive - 8.8 km
Tunjungan Plaza - 9 min drive - 8.7 km
Grand City Surabaya - 10 min drive - 10.0 km
Getting around
Surabaya (SUB-Juanda) - 33 min drive
Tandes Station - 15 min drive
Surabaya Pasar Turi Station - 21 min drive
Surabaya Gubeng Station - 26 min drive
Airport shuttle (surcharge)
Free shopping centre shuttle
Restaurants
Soto Ayam Ambengan Pak Sadi Asli - 5 min walk
Seafood Artomoro Pak Kumis - 6 min walk
Ming Garden - 9 min walk
Waroeng Pati - 11 min walk
Demandailing Cafe - 6 min walk
About this property
Vasa Hotel Surabaya
Vasa Hotel Surabaya features a free kids' club and puts you within a 10-minute drive of Tunjungan Plaza. You can visit the spa to be pampered with massages or body treatments, and 209 Dining, one of 2 restaurants, serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the overall property condition.
Languages
English, Indonesian
At a glance
Hotel size
388 rooms
Arranged over 36 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Free stocked minibar
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
209 Dining – This restaurant specialises in international cuisine.
Xiang Fu Hai – This restaurant specialises in Chinese cuisine. Open daily.
Chamas – This restaurant specialises in Brazilian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 517880 for adults and IDR 312180 for children
Airport shuttle service is offered for an extra charge of IDR 425000 per vehicle (one-way. Maximum occupancy 2)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 650000 per night
Airport shuttle service for children up to age 12 costs IDR 425000 (one-way)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya
Frequently asked questions
Does Vasa Hotel Surabaya offer free cancellation for a full refund?
Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vasa Hotel Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Vasa Hotel Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Vasa Hotel Surabaya?
Yes, there's free self parking.
Is an airport shuttle service offered by Vasa Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 425000 per vehicle one-way.
What are the check-in and check-out times at Vasa Hotel Surabaya?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Vasa Hotel Surabaya and nearby?
Vasa Hotel Surabaya has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Vasa Hotel Surabaya?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Vasa Hotel Surabaya like?
Vasa Hotel Surabaya is located a short 13-minute walk from Al-Akbar Mosque.
Vasa Hotel Surabaya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
30 Nov 2024
The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Faisal
Faisal, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Oct 2024
Verified traveller
8-night trip
Verified Hotels.com guest review
4/10 Fair
23 Sep 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Intan
Intan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Hendrik Ori
Hendrik Ori, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening.
Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stephen
Stephen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Overall experience
SATISH
SATISH, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Kuang Yan
Kuang Yan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2024
Service and staff hospitality are great. Thanks
Juwita
Juwita, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2023
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2023
Vishal V
Vishal V, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2023
The room was very comfortable and service seemed excellent.
Grace
Grace, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Apr 2023
Need to be fix ,the pool area
riccy
riccy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Mar 2023
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2023
great room with daily free minibar. spacious, nice bed, friendly staff.
Nenny
Nenny, 2-night business trip
Verified Expedia guest review
8/10 Very good
21 Jan 2023
D
D, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
27 Nov 2022
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Yagna N S
Yagna N S, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2021
aprilia
aprilia, 2-night trip
Verified Hotels.com guest review
4/10 Fair
14 Dec 2020
Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site.
We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised.
Bedding was mediocre, 3 stars standards. Lack of placement in light switches.
Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect.
Poor standards of social distancing and crowd control during pandemic.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2020
Andrie
Andrie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2020
Near access to the tol gate
Handojo
Handojo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Feb 2020
Highly Recommended
Ammor
Ammor, 1-night business trip
Verified Expedia guest review
6/10 Good
20 Feb 2020
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy