This property was very uncomfortable. The bathroom is open to the hotel room, and I was traveling with my sister in law. There was no privacy, even in the shower because there was no door, it opened right into the room. The bed was very uncomfortable. The staff left for the night at 10:30, which we did not know and we got into Kufstein right before 10:30 and almost missed being able to check into the hotel for the night, after we had already paid for it. I was really aggravated. There was no one to call during the night if there was any problem, there was no staff. Further, when we were there, there was a huge festival happening outside that rocked the whole hotel and it was impossible to sleep. I went downstairs and sat on the sofa until 2 am and talked on the phone. All of the people that came in through the evening asked me for assistance because they thought I worked there and there was no one else in the lobby. I would not recommend this hotel.