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VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property
City centre hotel within easy reach of Chapel Bridge

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Relax in a stylish room with a flat-screen TV, comfortable seating area, and dining space.
Work in comfort with a tidy desk, pen, and natural touches.
Stylish hotel building with a clean, minimalist design, featuring a uniform facade and flat roof.
Comfortable hotel room with a wardrobe, shelf, and ample space to store your belongings.
Enjoy cooking in this well-equipped kitchen with an oven, coffee maker, and kettle.
In the heart of Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse offers a convenient retreat. Unpack with ease using laundry facilities and stay connected with in-room WiFi. With express check-in and check-out, luggage storage, this hotel ensures a seamless experience.

Reviews

6.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Weekly housekeeping
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Limited housekeeping

Room options

View all photos for Deluxe Room

Relax in a stylish room with a breakfast tray, table, and comfortable seating.

Deluxe Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 21 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Room

Relax in a serene space with a comfortable bed, desk area, and a beautiful abstract painting.

Superior Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room

Relax in a serene space with a neatly made bed, flat-screen TV, and a stylish tile floor.

Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Studio

Work in comfort with a tidy desk, pen, and natural touches.

Superior Studio

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment Mini

Relax in a stylish room with a flat-screen TV, comfortable seating area, and dining space.

Studio Apartment Mini

Highlights

Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment Junior

Work in comfort with a tidy desk, pen, and natural touches.

Studio Apartment Junior

Highlights

Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio

Relax in a stylish room with a flat-screen TV, comfortable seating area, and dining space.

Deluxe Studio

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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ibis budget Luzern City

  • Pet-friendly
  • Parking available
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7.8 out of 10, Good, 1,003 reviews
The price is ฿5,547
฿6,119 total
includes taxes & fees
31 Aug - 1 Sept
ibis budget Luzern City
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About the area

Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • Chapel Bridge - 11 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Lucerne Town Hall - 12 min walk - 1.1 km
  • Chateau Guetsch - 3 min drive - 1.7 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Lucerne Station - 12 min walk
  • Luzern Sgv Station - 15 min walk

Restaurants

  • ‪Two Hands Coffeehouse - ‬4 min walk
  • ‪Café Nord - ‬4 min walk
  • ‪Parterre - ‬2 min walk
  • ‪Wolf - Burger & Steak Bar - ‬5 min walk
  • ‪BOLERO Restaurante - ‬4 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

At VISIONAPARTMENTS Lucerne Neustadtstrasse, you'll be a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. Fellow travellers say good things about the overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Lift

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Children & extra beds

  • Cots/infant beds are available for CHF 45.0 per stay
  • Rollaway beds are available for CHF 65.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club

Also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Does VISIONAPARTMENTS Lucerne Neustadtstrasse offer free cancellation for a full refund?

Yes, VISIONAPARTMENTS Lucerne Neustadtstrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, pets aren't allowed.

Is parking offered on site at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, there's no on-site parking at VISIONAPARTMENTS Lucerne Neustadtstrasse.

What are the check-in and check-out times at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at VISIONAPARTMENTS Lucerne Neustadtstrasse?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.

What's the area around VISIONAPARTMENTS Lucerne Neustadtstrasse like?

VISIONAPARTMENTS Lucerne Neustadtstrasse is in the heart of Lucerne, a short 13-minute walk from Chapel Bridge and 13 minutes' walk from Jesuit Church.

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VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

Reviews

6.8

Good

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

We
Shailesh, 2-night trip

10/10 Excellent

Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Adele, 5-night trip

10/10 Excellent

Only loud trains but all Great
Robert, 3-night trip

6/10 Okay

noisy
Livia, 5-night trip

4/10 Poor

We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Kylie, 2-night trip

8/10 Good

It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Vincent, 2-night trip

4/10 Poor

the room was so tiny
Eslam, 4-night trip

10/10 Excellent

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Aidan Zayn, 2-night trip

8/10 Good

Very clean
Kyuyoung, 2-night trip

6/10 Okay

Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Eliane, 3-night trip

8/10 Good

The room is nice, but no AC just fan. Sometimes its quite hot there
CHUNHUI, 2-night trip

8/10 Good

Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.

2/10 Terrible

The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
chanchal, 3-night trip

6/10 Okay

The AC was not working. We found a fan that we used but we had to open the window. Since we are just next to the train station, the noice was constent.
Ursula, 2-night trip

4/10 Poor

Noise from the train is just horrible. There is nothing to clean the dishes.
Ruben Emilio, 4-night trip

4/10 Poor

Check in process was a major hassle. They did not make clear that the passport information needed to be sent way ahead of time in order to get the access code appropriately. Room is extremely small, even though I was quite used to the small rooms in Japan, this was a whole other level. Very hot in the summer. Would not stay again, not enjoyable. Not even close to the 7.0 rating that it has on Expedia. Stay away if you want a great time at Luzerne
Samuel, 2-night trip

2/10 Terrible

First of all - the hotel team denied check in stating that they couldn't find the reservation at all. And more surprisingly, Expedia team comes back stating they will not be in a position to grant refund in this instance. i dont understand how on earth one can find this just and fair. I am completely upset with the way how this case is dealt with - both by Expedia & Vision apartments
Manoj Kumar, 2-night trip

2/10 Terrible

Our stay at VisionApartments was horrible. Our room was right above a busy train line and due to it being so hot outside, we needed to keep the window open for airflow. It was impossible to sleep between the loud noise and heat. Check in was not clear and we had to have Expedia contact them to get an email address to get the access code. There was water provided in our fridge, however the water wasn’t sealed so had been used and refilled. Expedia tried to contact the property to cancel our second night due to how awful the conditions were to sleep and they refused. Do not stay here.
Amber, 2-night trip

4/10 Poor

The place is not bad. But when you traveled from another country and have been awake for 24 hours and check in to find a bed with a wet feces/vomit stain and have nobody there on the premises to get you a new room or new pillows, sheets, and a blanket. Not good. I literally slept in my clothes, using a bath towel as a pillow after I took the filthy linen off the bed and flipped the mattress. They provided me with new linen the next morning and the place was small and nice. That was just an absolutely horrible first impression to make on a tired traveler just looking to have a comfortable sleep. They gave me a small care package the next day which was nice but I would have much preferred an unsoiled bed when I checked in.
Michael, 2-night trip

2/10 Terrible

Chambre minuscule, excessivement chaude et directement située à côté de la gare. Les trains sont très bruyants, nous avions la fenêtre ouverte, car la température de la chambre était insupportable. Nous avons très mal dormi. Je ne recommande pas.
Marie-Ève, 2-night trip

8/10 Good

Eugene, 2-night trip

6/10 Okay

Unser Zimmer war sehr klein, aber vollkommen in Ordnung für zwei Nächte. Alles war sehr sauber. Auch der Check-In bzw die Daten per Email schicken, um rechtzeitig den Code für die Tür zu bekommen, hat problemlos funktioniert. Die Umgebung und Lage waren gar nicht so schlecht, aber durch den Bahnhof ist es sehr laut. Die Zimmer sind praktisch direkt über den Bahngleisen, die Züge rattern im 2-3 Minutentakt vorbei. Obwohl wir im März da und die Nächte kalt waren, war es sehr heiß in den Zimmern, so dass wir Nachts die Fenster öffnen mussten. Das wäre halb so schlimm, wenn die Klimaanlage funktionieren würde, damit man wegen dem Lärmcl die Fenster geschlossen halten kann. Aber es schien mir eher wie ein Gebläse als eine richtige A/C. Ergo: kaum Schlaf gefunden.
Linda, 2-night trip

10/10 Excellent

Struttura ben tenuta...spazi ridotti ma con tutto il necessario...un nido...parcheggio nelle vicinanze a pagamento custodito...fuori dal centro citta...cucina con tutto l'occoŕente...
CRISTIANO, 2-night trip

8/10 Good

Kleine Zimmer sonst ist es Ok
Jeannette, 2-night trip

4/10 Poor

Claudio, 6-night trip