Located in the entertainment district, Grand Hyatt Changsha is a great choice for a stay in Changsha. Guests can splash around at the indoor pool or grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include a 24-hour fitness centre, a fitness centre and a sauna.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
354 rooms
Arranged over 61 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Coffee shop
24-hour room service
What to do
Hiking/biking trails nearby
Working away
Business centre
9 meeting rooms
Conference space (37071 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Area rugs in room
Room amenities
Be entertained
48-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Slippers
Children's slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Su Yuan – On-site coffee shop.
Grand Café – This restaurant serves breakfast, lunch and dinner. Open daily.
Xiangjiang 36 – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 117 per person
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Also known as
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha
Frequently asked questions
Does Grand Hyatt Changsha offer free cancellation for a full refund?
Yes, Grand Hyatt Changsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Changsha?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Changsha?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Changsha?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hyatt Changsha?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Grand Hyatt Changsha and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna.
Are there restaurants at or near Grand Hyatt Changsha?
Yes, there are 3 on-site restaurants.
What's the area around Grand Hyatt Changsha like?
Grand Hyatt Changsha is in Tian Xin, a short 10-minute walk from Huangxing Walking Street.
Grand Hyatt Changsha Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
28 Jul 2024
Xinyu
Xinyu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Zhouyue
Zhouyue, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Matt
Matt, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Feb 2024
Nice location and view
Han
Han, 3-night trip
Verified Expedia guest review
8/10 Very good
31 Jan 2024
All well
Roger
Roger, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Jan 2024
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Roger
Roger, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Fantastic Hotel
Fantastic room. Service, location.
Manuel
Manuel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2023
Good and clean
Donald
Donald, 2-night trip
Verified Expedia guest review
2/10 Poor
5 Jul 2023
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Peifeng
Peifeng, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2020
Sally
Sally, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2019
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Verified traveller
6-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2019
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2019
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Apr 2018
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2018
Beautiful property!
Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
19 Nov 2024
교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.
JUNHO
JUNHO, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
ZHONGKUI
ZHONGKUI, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jun 2024
还不错 很舒服
Gang
Gang, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Dec 2023
Ka Wai
Ka Wai, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2023
Yuhang
Yuhang, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Dec 2021
Si Ieng
Si Ieng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2021
Chong Fat
Chong Fat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2019
酒店各方面都很高水準,員工服務態度也甚好,唯一缺點是當我 check out 時,前台正幫我辦退房手續期間,有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情,問的事不是短短一兩句話,也不是急事,卻長篇大論的繼續向該職員發問,完全忽視我的存在。在此情況下,我覺得您們職員應該請他排隊及稍等,或請示我可否先幫那位中年男士,而不是毫無表示,讓他聊個夠後才繼續幫我辦退房,助長這種沒規沒矩的風氣很不好,不應是君悅這種大酒店的服務風範。