Some of the information given by Hotels.com beforehand was inaccurate. There is no Airport transfer, in fact when I door to Hotels.com, he didn’t know what this meant. The staff do no speak English, with the exception of one man who works 2 evenings per week. There is no in room massage. Staff tried to be helpful, location was good, housekeeping good and breakfast staff helpful, if the offering is a bit basic and repetitive.