1 A, Parodos Theotokopoulou, Old Town, Chania, Greece, 15731
What's nearby
Old Venetian Harbor - 2 min walk - 0.2 km
Maritime Museum of Crete - 2 min walk - 0.2 km
Chania Central Market - 8 min walk - 0.7 km
Nea Chora Beach - 13 min walk - 1.2 km
Chania Lighthouse - 19 min walk - 1.7 km
Getting around
Chania (CHQ-Ioannis Daskalogiannis) - 31 min drive
Restaurants
Ταμάμ - 1 min walk
Άρωμα - 4 min walk
Veneto - 3 min walk
Avalon Rock Cafe - 3 min walk
Remezzo - 4 min walk
About this property
Helena Hotel
At Helena Hotel, you'll be within a 15-minute drive of Old Venetian Harbor and Port of Souda. You'll have free perks such as WiFi and self-parking.
Languages
English, German, Greek
At a glance
Hotel size
7 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking within 656 ft
Property amenities
Food and drink
Room service
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Room amenities
Be entertained
20-inch LCD TV
Home comfort
Air conditioning (climate-controlled) and heating
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 3.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania
Frequently asked questions
Does Helena Hotel offer free cancellation for a full refund?
Yes, Helena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Helena Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Helena Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What's the area around Helena Hotel like?
Helena Hotel is a short 2-minute walk from Old Venetian Harbor and 2 minutes' walk from Maritime Museum of Crete.
Helena Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
16 Oct 2023
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Emily
Emily, 4-night trip
Verified Expedia guest review
8/10 Very good
11 Oct 2023
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
Christopher
Christopher, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2023
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
VINCENT
VINCENT, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2023
Ezequiel
Ezequiel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Apr 2023
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2022
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Nicholas
Nicholas, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2022
Marc-Antoine
Marc-Antoine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2019
The property was in a great location
The owners are very kind and helpful.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2019
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2018
Me and my wife stayed at Helena Hotel during our visit to Chania.
It was a great hotel which had a perfect location with everything within walking distance.
Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful.
Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us.
I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel.
Thank you for your kindness and assistant.
Naheem
Naheem, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Oct 2018
In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome.
The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Helen
Helen, 7-night trip
Verified Expedia guest review
8/10 Very good
17 Oct 2018
Cute Hotel
Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Heather
Heather, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
2 Oct 2018
Terrible noise
No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Stella
Stella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2018
Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2018
Perfect location
Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Graeme
Graeme, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2018
Top marks
Nice friendly owners. Gave us helpful information about local area
Victoria
Victoria, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2018
Very helpful Mrs Heleni
After a booking mistake, our room was not available anymore but Mrs Heleni was extremely involved to find us a solution.
Claude
Claude, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 Jun 2018
Great value hotel in a lovely location
Great little hotel in a lovely spot in Chania's Old Town. Bit tough to find (make sure to type the name of the hotel into your map app, the street address and postcode take you somewhere close by but not quite there!). Very reasonably priced, facilities at the basic end of things but a couple of the friendliest owners I've ever met. My only complaint is the in-room fridge was quite noisy when the compressor kicked in and out, but otherwise all good.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 May 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
1 Nov 2017
Harald
Harald, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2017
Great location
Well located to metro and hop on hop off bus. Old hotel, clean, friendly staff. Free drink for my birthday!
Amy
Amy, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2017
Great hotel
Our room was very basic - tiny shower, no safe available. Location was great though, and we had everything we needed and it was always clean. The owner and his son were wonderful people. We would stay here again.
Reni
Reni, 7-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2017
Awesome view from room
Located in the old town. Perfect for a few days stay.
We were out all day & great to stay in the old town at night. Owners very helpful.
Helen
Helen, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 Jul 2017
Great location
George was very friendly and helpful.Good wifi in the room and 1 minute to the waterfront.Easy walk into city.It is situated in the old town which has bags of charm