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Best Western Plus Santa Marta Hotel

3.5 star property
Santa Marta hotel with outdoor pool and restaurant

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Photo gallery for Best Western Plus Santa Marta Hotel

Relax in a spacious outdoor lounge with sofas, chairs, and tables, surrounded by scenic views of water and mountains.
Enjoy a diverse selection of food and drinks at our buffet, featuring multiple serving stations and a variety of dishes.
Relax in a spacious room with a large bed, wooden nightstand, and desk with a chair, offering a view of the surrounding mountains.
Relax in the elevated lounge area with comfortable seating and a stunning view of the surrounding landscape.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a kitchen area offering dining services.
Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿2,555
฿2,555 total
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in a stylish room with a large bed, bedside table, and desk, perfect for work or rest.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Relax in comfort with a large bed, flat-screen TV, and stylish sofa.

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Two single beds with matching bedspreads, a desk, and a large window with curtains.

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Two single beds with matching bedspreads, a desk, and a large window with curtains.

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Cozy retreat with a neatly made bed, nightstand, and comfortable seating area.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Cozy retreat with a neatly made bed, nightstand, and comfortable seating area.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Cozy retreat with a neatly made bed, nightstand, and comfortable seating area.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hilton Garden Inn Santa Marta

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 792 reviews
The price is ฿2,236
฿2,236 total
27 Aug - 28 Aug
Hilton Garden Inn Santa Marta
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About the area

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de los Novios - 5 min walk - 0.4 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 8 min walk - 0.7 km
  • Rodadero Beach - 7 min drive - 5.4 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 15-minute drive of Rodadero Beach. Guests can indulge in manicures and pedicures and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 126 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Blue Ribbon – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus Santa Marta Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Santa Marta Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Santa Marta Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Best Western Plus Santa Marta Hotel?

Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Best Western Plus Santa Marta Hotel and nearby?

Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness centre.

Are there restaurants at or near Best Western Plus Santa Marta Hotel?

Yes, Blue Ribbon offers international cuisine.

What's the area around Best Western Plus Santa Marta Hotel like?

Best Western Plus Santa Marta Hotel is located on the boardwalk in Los Cocos, a short 5-minute walk from Parque de los Novios and 6 minutes' walk from Santa Marta Bay.

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Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Rooftop pool
View
Food
Lobby
Water

What guests liked

  • The rooftop pool was a highlight, offering a great view and a lovely area to relax before opening time. (11 reviews)
  • The property is in a good safe location, walking distance from the beach and restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great option to stay in Santa Marta
Luis, 2-night trip

8/10 Good

Good location, clean, good staff,breakfast and service.
CHARLES, 5-night trip

10/10 Excellent

Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
javier, 2-night trip

8/10 Good

Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Kevin, 1-night trip

10/10 Excellent

Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Wilton, 13-night trip

10/10 Excellent

It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel, 3-night trip

6/10 Okay

Pretty basic room Average breakfast nothing stands out just the bare basics
Dennis, 3-night trip

10/10 Excellent

Very confortable stay
jorge, 5-night trip

10/10 Excellent

Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Kevin, 1-night trip

10/10 Excellent

Perfect hotel and nice staff.
Jairzinho, 3-night trip

8/10 Good

The area around the hotel is dirty, messy and a bit unsafe.
guanghu, 3-night trip

10/10 Excellent

Staffing, Restaurant, & Cleanliness, attention to detail outstanding! Property needs attention..only behind building unit, detracts from view of Santa Marta due to homeless & trash created.
Juan Carlos, 7-night trip

10/10 Excellent

Todo excelente
Joana, 2-night trip

10/10 Excellent

Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stephen, 5-night trip

10/10 Excellent

Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
michael, 4-night trip

2/10 Terrible

The hot water scalds and then goes cold. No Netflix. No helpful staff. TERRIBLE breakfast quality.
George, 4-night trip

10/10 Excellent

Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Andres, 4-night trip

10/10 Excellent

Amazing rooftop pool and bar. Beautiful view of the mountains. Although the pool didn’t open until 9am there was a lovely area to bask in the sun before that time. Paula at reception was excellent. Very helpful and her English was great. Short walk to 19th street where all the restaurants are. The hotel is in excellent condition and I would love to stay here again.
Yasmin, 4-night trip

10/10 Excellent

The hotel is great! The service is very good, very clean and you feel very safe.
Estefania, 3-night trip

10/10 Excellent

great property in Santa Marta
juancarlos, 3-night trip

10/10 Excellent

Good & clean employees very helpful
Gasper, 3-night trip

10/10 Excellent

Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Sarah, 4-night trip

8/10 Good

Is good .
Nathalie, 1-night trip

10/10 Excellent

Great place in Santa Marta

Great hotel in the Middle of city. Great rooftop and the restaurant was good. Gym and breakfast were really nice.
Joy, 1-night trip

8/10 Good

This property is near a bus station that goes to Barranquilla and Cartagena.
Vananh, 3-night trip