2/10 Poor
4 Aug 2024
We booked and paid in advance, but when we arrived, they were not expecting us. They received us as if we were a nuisance. They finally found our reservation, but for one night instead of two nights (we had paid for two nights), they wanted to make us pay for the second night. They barely spoke English. They finally gave us a room that smelled really bad and had stains of insects of the sheets. We found another hotel for the second night and couldn’t get a refound from Expedia.
Veronique
Veronique, 1-night trip
Verified Expedia guest review