2/10 Poor
15 May 2024
The woman at the front desk was incredibly argumentative. When we checked in the night before, the front desk said we could have a cup of coffee for free the next morning. We went to get coffee, the woman at the front desk started SCREAMING we had to pay for the coffee. I was apologetic and explained about the night prior. She stated how much the coffee was - I thought she said the coffee was 50 cents/euros. I gave her 1 euro, she started screaming “YOU DON’T HAVE ANYMORE MONEY?!”. My hand was full of change, she grabbed a 2 euro coin from my hand and then slammed a 50 cent/euro on the counter. She was absolutely horrible !!! I noticed her being rude and argumentative with all the guests.
Isabelle
Isabelle, 1-night family trip
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