Would give a zero star if we could. We were the only people there for the night. We booked a room with private bathroom, but the boy insisted on giving us the room with the shared bathroom, and asked us to pay 30$ more if we wanted to get the private bathroom. After arguing for a bit, he asked for 10$ to switch to the private bathroom room. We stood our ground, and finally he agreed to give us the private bathroom room at no extra cost. There, neither the internet not TV was working, and both were included in the stay. To counter, he again told us that the shared bathroom room will fix our internet issues. So we had no choice but to agree to switch, since we did want to have Wi-Fi for our stay. In the new room, the key broke while were testing the locks before heading out. The boy now asked us to pay for the broken key. In addition, he was leaving for the night shortly with no staff on sight. On asking what we should do in case of an emergency situation, like not being able to get back in because of broken key, he told us to send an email to some address!!! This was getting utterly ridiculous by the second, and the boy was constantly being instructed via phone by someone on the other end, trying to get us to give them more money.... At this point, we asked him to refund our booking and we will find another place for the night. He was understanding how ridiculously bad our situation was, but wasn't willing to do the refund until we told him that we will get the cops involved
