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Heart Hotel and Gallery Whitsundays

4.0 star property
Beach hotel with restaurant, near Airlie Beach Lagoon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
View from property
Sports facility
Lobby
Exterior
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Front desk safe
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker
The price is ฿4,161
฿4,598 total
includes taxes & fees
15 Jan - 16 Jan 2025

Room options

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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View from property

Airlie Beach Hotel

Pool
Airport transfer
Free parking
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is ฿6,037
฿6,641 total
includes taxes & fees
5 Jan - 6 Jan 2025
Airlie Beach Hotel
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About the area

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Airlie Beach Market - 10 min walk - 0.9 km
  • Port of Airlie - 13 min walk - 1.1 km
  • Coral Sea Marina - 16 min walk - 1.4 km
  • Cannonvale Beach - 3 min drive - 2.7 km

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16 miles/25.8 km
  • Proserpine Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Situated by the ocean, Heart Hotel and Gallery Whitsundays is a great choice for a stay in Airlie Beach. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers love the helpful staff and location.

Languages

Chinese (Mandarin), English, French, German, Italian

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.5 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 3 ft (AUD 10 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours
  • Helicopter/aeroplane tours
  • Scooter/moped hire
  • Segway hire/tours
  • Kayaking
  • Sailing
  • Boat tours
  • Rafting
  • Scuba diving
  • Snorkelling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Whale watching nearby

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Segway hire/tours
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on-site
  • Designer shops on-site
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • MP3 docking station
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 30 for adults and AUD 10 to 30 for children
  • Airport shuttle service is offered for an extra charge of AUD 25 per person (one-way)
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs AUD 25 (one-way)

Parking

  • Parking is available nearby and costs AUD 10 per day (3 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays offer free cancellation for a full refund?
Yes, Heart Hotel and Gallery Whitsundays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heart Hotel and Gallery Whitsundays?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Heart Hotel and Gallery Whitsundays?
Yes, an airport shuttle is available. The charge is AUD 25 per person one-way.
What are the check-in and check-out times at Heart Hotel and Gallery Whitsundays?
Check-in start time: 2 PM; check-in end time: 8:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Heart Hotel and Gallery Whitsundays and nearby?
Have fun with on-site activities such as kayaking, rafting and sailing. Additional recreation on-site includes ecotours, helicopter/aeroplane tours and segway hire. Enjoy amenities such as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Heart Hotel and Gallery Whitsundays?
Yes, there's an on-site restaurant.
Does Heart Hotel and Gallery Whitsundays have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Heart Hotel and Gallery Whitsundays like?
Heart Hotel and Gallery Whitsundays is located near Airlie Beach Lagoon, only a short 10-minute walk from Airlie Beach Market and 13 minutes' walk from Port of Airlie. Travellers give top marks for the hotel's prime location.

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

michel, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

COLIN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean room but noisy area
Desley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Todd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alyssa, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Great location, and great rooms. The fridge did not work. The aircon did not work. When I asked if I got a room upgrade (as per the earned VIP benefits program) the staff member acted like it was a joke, even saying "did you want me to joke around and pretend you get a room upgrade?"
2-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are small but for one or two people for a couple of nights it’s fine. pub across the road does add some character but not for those who like an early night or are light sleepers! Nice hotel in a great spot
Matthew, 2-night business trip
Verified Lastminute guest review

4/10 Fair

Wasn’t impressed with paying $500 a night with just a normal hotel style room. No inet on tv so only free to air
Darren, 2-night romance trip
Verified Wotif guest review

6/10 Good

The hotel is located on the main road, everything is within walking distance. The cleaning tho was very poor, my room was located on the parking side area, and it was very noisy during the morning. I'd recommend choosing another side, if possible.
Vitoria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and very convenient. In walking distance of the beach, shopping, dining and the lagoon
Chad, 2-night romance trip
Verified Expedia guest review

2/10 Poor

We had been given a complimentary 11 AM checkout the evening before departure, 1 hour later than the 10 AM provided checkout. At 10:30 AM, a woman walked into the room without knocking. My friend was dressed and laying in bed as we returned from breakfast and I was on the toilet. She said “sorry”, left the room and then came back to reopen the door without permission AGAIN and threw the clean sheets for the next guest all over the floor, in the walkway inside our room as shown in photo. When coming in and out through the stay, I heard Allison and an older gentleman that worked at the desk talking poorly and would gossip about various guests. When going to checkout, Alison said “what do you need”, rather than asking us how we are, if we enjoyed our stay, ect. I informed about the experience of the staff entering the room and throwing the next guests sheets in and the response was that she would simply speak to housekeeping about it, and she did not seem to think it was a big deal and showed no care or compassion. I guess the “do not disturb” sign on the door does not account for anything at Heart Hotel. This was my second and last stay. Alison lacked kindness or care through the stay or regarding this event. The property is in less well kept condition now, hairs in the bed and gum stuck to nightstands. We even got black marks on the “new” sheets thrown on floor as we left accidentally as we did not feel it was our responsibility to move them after this invasion of privacy.
Zach, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in the heart of Airlie and walkable to the town's main dining options. The rooms are small but nicely presented. We had an issue with the shower flooding due to blocked drains, but the receptionist attended our room promptly to try and rectify the issue and provide additional towels. The room was clean, apart from the louvres between the bathroom and bedroom which were dusty and overdue for a clean. Surprisingly, the hotel is quiet and we didn't hear any noise from the main street - great window glazing! There is also plenty of council parking out the back, but no swimming pool, unfortunately. We have stayed at the hotel twice and will likely stay again due to its location.
Shayne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

ZHE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Wotif guest review

4/10 Fair

The room was small and dirty Did get upgraded but only because the room was filthy and had blood on pillows and curtains They were going to charge us $1000 for upgrade
Donna Marie, 5-night family trip
Verified Lastminute guest review

8/10 Very good

Standard rooms are small. But only a one night stay. I understand why larger rooms are more expensive re their views.
Susi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jacinta, 5-night trip
Verified Wotif guest review

4/10 Fair

We found the hotel noisy.It backs onto a carpark which turned out to be too noisy in the mornings The bins were picked up early one morning as well as nearby construction with trucks reversing onto the site Trucks delivered goods to shops parked underneath the balconies The bed and pillows werent great either so that made it hard enough to sleep All in all, not pleasant
Andrew, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Kelly, 5-night trip
Verified Wotif guest review

10/10 Exceptional

Great
Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.
Harry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

.
Mark, 3-night romance trip
Verified Expedia guest review

6/10 Good

Great location, comfortable beds, beautiful bathroom and amenities, however the blinds are not block out and the internal noise (hearing everything in the hallways) was a little disappointing
Gemma, 6-night trip
Verified Expedia guest review

8/10 Very good

lot of noise from nightclub, delivery and waste trucks
Natalie Martin, 1-night romance trip
Verified Wotif guest review