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El Carmen Hotel

3.0 star property
Hotel with restaurant, near Antigua Guatemala Cathedral

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Photo gallery for El Carmen Hotel

Terrace/patio
Reception
Interior
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Courtyard view
El Carmen Hotel features a rooftop terrace and puts you only steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿2,960
฿3,611 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
2 bedrooms
Tempur-Pedic bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 6 min walk
  • La Merced Church - 7 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel features a rooftop terrace and puts you only steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking within 984 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairwells
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?

Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Carmen Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at El Carmen Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by El Carmen Hotel?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at El Carmen Hotel and nearby?

El Carmen Hotel has spa services and a garden.

Are there restaurants at or near El Carmen Hotel?

Yes, there's an on-site restaurant.

What's the area around El Carmen Hotel like?

El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 3 minutes' walk from Antigua Guatemala Cathedral. Travellers say that the local area is very central perfect for shopping.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced noisy boxy room with great breakfast.
The “deluxe king room” was quite plain, nothing like website photos. Only two small windows high up with no view. BIG problem was that one window was broken open several inches and let in way too much street noise: loud motorcycles roaring by for hours on end. Jamming in air plugs helped, but still intolerable. Bed was hard, so I woke up with sore hips and sore ears from ear plugs. Finally, hot water took minutes to heat up, and then might turn cold depending on whoever else was using water in supply line. On a high note, breakfast was excellent, a plethora of tasty choices. We also had pizza and fettuccine dinners, excellent!
Mark, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Everything was great. Service was great.
Shehzad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was one of our better stays. The rate included breakfast located on the rooftop which was very pleasant and the food was good. very good location near the main central park. The room was a little awkward. It had two full beds that were raised on platforms that were so high that they included a step stool to help with getting onto the bed. Shower and hot water was very good. Because of configuration, the room was very tight.
Tim, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pros: Location, service, excellent breakfast, helpful staff, clean rooms, tour desk, toiletries and comfortable bed Cons: outdated rooms, bathroom moldy with heavy condensation because of poor ventilation and no extractor fan, disinfectant smell in some areas
Verified Travelocity guest review

10/10 Exceptional

La vista a los 3 volcanes espectacular
Emmanuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Walter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel with nice terrace in central Antigua. Close to many great sites.
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Such a perfect restaurant. Easy access to all shops and dinning options. The in house restaurant is very delicious also. Staff was always friendly and attentive. Rooms where clean and spacious. Strong WiFi. Will be back soon.
Balkis Shene, 4-night family trip
Verified Expedia guest review

6/10 Good

Not bad
Eduardo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Would stay there again.
The hotel is very close to Parque Central, so it's very convenient. Only stayed one night, but the staff was very helpful with booking the shuttle to Lake Atitlan the following day and having our clothing washed the same day we arrived. I would recommend it.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tonya, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Parking not too close
Wualter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is great. Lots of dining options and shopping.
Olimpia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We like that’s it was very comfortable and quiet. Very near a lot of nice places to dine and chill. One block away from a marketplace.
Virginia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent breakfast and dining, clean and convenient.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and breakfast. Very good. I would definitely stay again.
ADRIAN PORRAS, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I definitely will recommend this place to family and friends
Victor, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tania, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Our second year coming to Antigua the staff and Management excel in our expectations looking forward to returning. Thank you
Maribel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a very prime location where makes it accessible, all the places i wanted to visit was walking distance and i love that
Crystal, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel
Erick, 1-night family trip
Verified Expedia guest review

6/10 Good

Trina, 1-night trip
Verified Expedia guest review