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Hotel Carlota

3.5 star property
Boutique hotel with outdoor pool, near Paseo de la Reforma

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Photo gallery for Hotel Carlota

Exterior
Terrace/patio
Terrace/patio
In-room safe, laptop workspace, free WiFi
Balcony
Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Pet-friendly
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is ฿3,524
฿4,211 total
includes taxes & fees
25 Mar - 26 Mar

Room options

View all photos for Deluxe Room

In-room safe, laptop workspace, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, laptop workspace, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, laptop workspace, free WiFi

Premium Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Reforma 222 - 3 min walk - 0.3 km
  • Paseo de la Reforma - 4 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.7 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 16 min walk - 1.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 19 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪Nologo - ‬1 min walk

About this property

Hotel Carlota

Hotel Carlota offers a fantastic location, putting you a short five-minute walk from Paseo de la Reforma and Reforma 222. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 13 kg per pet)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (return. Maximum occupancy 2)
  • Local area shuttle service is offered for an extra charge

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is there a pool at Hotel Carlota?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Carlota?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 13 kg per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.

Is parking offered on site at Hotel Carlota?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Carlota?

Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle return.

What are the check-in and check-out times at Hotel Carlota?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Carlota and nearby?

Hotel Carlota has an outdoor pool.

Are there restaurants at or near Hotel Carlota?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Hotel Carlota like?

Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.

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Hotel Carlota Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Terrible hotel
Terrible experience got charged for soemthing at the mini bar that I didnt get , couldnt get it sorted out with front desk and they were completely useless , ended just paying for it instead of wasting time
Erik, 2-night trip

10/10 Exceptional

Try the restaurants. They are awesome
Hugo, 1-night trip

10/10 Exceptional

it was great!
andres, 1-night trip

8/10 Very good

The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
Yashitha, 3-night trip

10/10 Exceptional

Great
Enrique, 1-night trip

8/10 Very good

Great location, friendly staff
Alyssa, 4-night trip

10/10 Exceptional

Very nice place and walking distance to a lot of restaurants and must-see places

4/10 Fair

WiFi didn’t work in the room and it was very noisy.
leslie, 1-night trip

8/10 Very good

I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Thomas, 2-night trip

10/10 Exceptional

Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!
Rian, 4-night trip

10/10 Exceptional

Clean, helpful employees, great location, amazing interior

10/10 Exceptional

Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha, 1-night trip

6/10 Good

I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua, 4-night trip

10/10 Exceptional

Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Fernando, 1-night trip

10/10 Exceptional

Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Vivien, 1-night trip

10/10 Exceptional

I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis, 6-night trip

8/10 Very good

The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Raquel, 2-night trip

8/10 Very good

Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Jeremy, 3-night trip

10/10 Exceptional

Everything
Ana Edith, 2-night trip

6/10 Good

the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Adriana, 2-night trip

2/10 Poor

This place was ridiculously loud. They actually have ear plugs in the room because of guest complaints. The room was small with a crazy small bathroom. No window. And the loudest place I've ever stayed.
nathan, 2-night trip

4/10 Fair

not a good place
Pablo, 3-night trip

4/10 Fair

The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.
ROBERT, 4-night trip

6/10 Good

We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
Nicole, 3-night trip

6/10 Good

We got placed in a room on the second floor, there were no true windows and therefore no true noise cancellation from the outside. Woke up at 3AM to someone casually coughing in the lobby, I shouldn't be able to hear that and they should be able to cough without waking anyone up. We could also crisply hear people going up and down the stairs and using the elevator. They provide earplugs but that shouldn't be required for a reasonable place to sleep. It truly felt like we were sleeping in the lobby. The standard rooms were also quite small and the bathroom had no sink. Most of the shelf space was taken up by paid snacks and drinks which was off-putting. The noise level may be different in other rooms but it was truly a deal breaker for us. The staff however was accommodating and made it easy for us to cancel the rest of our stay, albeit with one night as a penalty. Good central location and accommodating staff, but the noise issues were worse that we could have expected.
Nicolas, 6-night trip