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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, near Baldi Hot Springs

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Standard Room, Accessible, Mountain View | In-room safe, free WiFi, bed sheets
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Lake
Private kitchen
VIP Access

Reviews

9.6 out of 10
Exceptional
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.

Popular amenities

  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business centre

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿7,380
฿8,340 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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The price is ฿6,866
฿7,758 total
includes taxes & fees
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About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Kalambu Hot Springs - 11 min walk - 1.0 km
  • Baldi Hot Springs - 12 min walk - 1.1 km
  • Ecotermales Fortuna - 19 min walk - 1.6 km
  • Arenal Volcano - 16 min drive - 12.3 km

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • San José (SJO-Juan Santamaría Intl.) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is only 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Water slide

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Ziplining
  • Hot springs

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Water slide
  • At least 80% of food locally sourced
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with on-site activities such as horse riding, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a water slide, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 12-minute walk from Baldi Hot Springs and 19 minutes' walk from Ecotermales Fortuna. Travellers say that the hotel is in a great location.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

What guests liked

  • The breakfast buffet was consistently described as delicious and had a wide variety of options. (130 reviews)
  • The hot springs pools were amazing, luxurious, and provided a lot of relaxation. (64 reviews)
  • The spa at this property offers a luxurious and amazing experience with top-quality treatments and facilities. (44 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great family stay

Had a really nice stay with our family during spring break. Our room felt spacious enough for the 6 of us, not spending tons of time in the room. My kids enjoyed the waterside and all the different hot springs. Breakfast buffet had delicious fruit and juices and quite a few choices. Would definitely stay here again.
4-night trip

10/10 Exceptional

Los Lagos

Great view of the volcano, the food at the restaurant was great and the hot springs were beautiful.
View from our room.
Laura, 3-night trip

10/10 Exceptional

Great hotel room, hot springs, breakfast.
Alejandro, 3-night trip

10/10 Exceptional

Comfortable, clean, and spacious rooms high above the pools and road. Great soaking pools, wonderful gardens, and a delicious breakfast.
Alexander, 2-night trip

10/10 Exceptional

The property was gorgeous. The rooms were very spacious. Views were amazing. Food was okay.
KRISTI, 1-night trip

10/10 Exceptional

Would stay here again for sure

The rooms were clean and big. The grounds were so beautiful and the staff friendly.
1-night trip

10/10 Exceptional

Great location, spacious rooms, nice pools .. perfect spot for a family get away close to Arenal Volcano
Hugues, 3-night trip

10/10 Exceptional

Los Lagos with family of four.

Every bit of our stay was amazing! Our room was plenty big for the four of us, beds were comfy, and AC worked perfectly. The property was so beautiful and so much to see and do. The pools, the slides and the breakfast were definitely the highlight. My kids didn’t want to do anything else but play on the slides. We were only there 3 nights and wished we were there longer! We’ll definitely be back.
Molly, 3-night trip

8/10 Very good

Beautiful property, amazing staff.
Harsh, 3-night trip

10/10 Exceptional

Excellent place!
Jose Francisco, 2-night trip

10/10 Exceptional

We enjoyed our stay! The resort is nestled in the rainforest with beautiful surroundings in every direction, they hit spring pools were relaxing.
Melissa, 4-night trip

10/10 Exceptional

Beautiful place
Ileana, 2-night trip

10/10 Exceptional

Lovely place. Very clean. Friendly staff.
Tim, 3-night trip

8/10 Very good

Beautiful area, great for kids.
Wende, 2-night trip

10/10 Exceptional

It's a wonderful resort with so much to do throughout the day, it's also great for kids.
Randy, 1-night trip

10/10 Exceptional

Property is beyond gorgeous and staff are extremely friendly and ready to assist in any way, shape, or form. Had a fantastic time!
Yazel, 5-night trip

10/10 Exceptional

Very nice spacious room close to amenities. Heated thermal spas for relaxing after long day of hikes. Breakfast layout is incredible and staff was very friendly.
Vipin, 2-night trip

10/10 Exceptional

Beautiful place
Maria, 1-night trip

10/10 Exceptional

Great thermal Pools and incredible view of Arenal

Great hotel, incredible staff and very well maintained thermal pools. Outstanding view of Volcan Arenal and great location.
Vyctor, 2-night trip

10/10 Exceptional

Good and clean room, reasonably priced restaurant (though very average food). Loved the natural pools, particularly when they were less crowded in the evening and morning.
Pascal, 1-night trip

10/10 Exceptional

The kids had a blast. Beautiful view of the Arenal volcano, the pools are amazing.
dlovan, 2-night trip

10/10 Exceptional

Five STAR resort.
Steve, 3-night trip

10/10 Exceptional

Great property!! My young adult kids and I enjoyed the variety of pools and waterslide. Quick taxi ride from town. Overall great place to stay and would stay there again.
Jennifer, 2-night trip

10/10 Exceptional

Beautiful, well kept grounds.
Justin, 1-night trip

10/10 Exceptional

Beautiful room. Wonderful pools. Good food. Nice people. Excellent location. Beautiful scenery.
Jeffrey, 2-night trip