Riad Charai features a rooftop terrace and puts you a short five-minute drive from Jemaa el-Fnaa and Majorelle Garden. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Fellow travellers love the helpful staff.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
8 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hours off-site parking within 1640 ft (EUR 2 per day)
Transfers
Airport shuttle*
Bus station shuttle*
Off-site
Shopping centre shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
What to do
Horse riding nearby
Skiing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Outdoor furniture
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 2 per day (1640 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Riad Charai
Charai Marrakech
Riad Charai Marrakech
Riad Charai Riad
Riad Charai Marrakech
Riad Charai Riad Marrakech
Frequently asked questions
Does Riad Charai offer free cancellation for a full refund?
Yes, Riad Charai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Charai?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Riad Charai?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is an airport shuttle service offered by Riad Charai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Riad Charai?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
Is there an on-site casino at Riad Charai?
No, this riad doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Riad Charai and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the riad's other amenities, which include a garden.
What's the area around Riad Charai like?
Riad Charai is a short 17-minute walk from Majorelle Garden and 13 minutes' walk from Ben Youssef Madrasa.
Riad Charai Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
peter
peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Really a great place to stay, very convenient and within walking distance to everything in Medina.
Masoud
Masoud, 1-night trip with friends
Verified Expedia guest review
6/10 Good
20 Aug 2024
Kasandra
Kasandra, 3-night trip
Verified Expedia guest review
6/10 Good
14 Jun 2024
The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.
Daniel
Daniel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.
Emily
Emily, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Apr 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2024
Excellent riad!! No complaints.
Patrick
Patrick, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 May 2023
Excellent.
Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer.
They organised spa treatments for us also and transfers.
We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special.
It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.
lindsey
lindsey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2023
Riad Charai is perfect for enjoying the REAL Marrakech
Beautiful facility and close walk to most venues
Staff is excellent
Breakfast is delicious
Steve
Steve, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2023
A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.
David
David, 6-night romance trip
Verified Expedia guest review
2/10 Poor
9 Jan 2023
Alexander
Alexander, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2019
I was nervous about this trip. Our first Riad cancelled on us. I had to book this one last minute. They were nothing short of amazing. They had a car meet us at the airport and dinner ready for us the first night even though we got there late. The room was clean and the staff was amazing. We also received spa services which were fantastic!
Elizabeth
Elizabeth, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2019
Riad Charai was the perfect experience. The Riad is decorated beautifully and provides a relaxing sancturary away from the business of Marrakech. The staff were wonderfully accommodating and the chef prepared some delicious food for us on a couple of occasions. We also enjoyed the spa treatments on site and would highly recommend.
The location is about a 20 min walk from the more central parts of the city, however we also ate at some brilliant restaurants much closer (about a 10 min walk). It can feel like a bit of a maze trying to navigate back to the Riad and we had a couple of frustrating experiences with local 'guides' who couldn't take no for an answer, however not the fault of the Riad and they gave great advice for navigating the city on our arrival.
Overall a wonderful experience, brilliant value for money and would recommend to anyone visiting Marrakech!
Lydia
Lydia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Apr 2019
Loved the beauty and design of this space and the staff - especially Brahmin and the women in the kitchen - brought light and personalized the place for us. Thank you! An oasis in the busy medina.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
10 Apr 2019
Dirty & uncared for.
White curtains have never been washed
Rugs are full of holes
Pretty at night when you can’t see all the dirt
Verified traveller
4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Mar 2019
Beautiful and spacious Riad with great service. Nicholas was a wonderful host.
Christine
Christine, 8-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Jan 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2018
Κλείστε άφοβα, η ευκολία πρόσβασης μεγάλο +
Εξαιρετικό, μακριά από την βαβούρα του κέντρου και 2 λεπτά από πύλη. Άνετη επιστροφή με ταξί από πλατεία. Πεντακάθαρο, διακοσμημένο με γούστο και διακριτικό service
Theodoros
Theodoros, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2018
Perfect riad, great and friendly staff; highly recommended overall!
Alex
Alex, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2018
Amazing riad with excellent service! The staff made our stay here amazing
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
10 May 2018
For the proce you pay, you wont find better in Mareackesh. Great location, great service and very nice place !
All The staff makes it great ! Ibrahim was specialy awsome.
Philippe
Philippe, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2018
Absolutely beautiful place.
From the moment we arrived we were looked after brilliantly by all the staff at this wonderful Riad.
The building and grounds are stunningly beautiful and the decor and furniture quite breathtaking.
Attention to detail runs through everything here .... even the bed linen was exquisite.
Staff were always on hand to help, arrange trips , advise on places to go and the food was delicious.
sheila
sheila, 7-night romance trip
Verified Expedia guest review
8/10 Very good
8 Mar 2018
Jessica-Anne
Jessica-Anne, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2018
Beautiful Surprise
It was nice surprise to see this hidden jewel in Marakesh's Old Medina. Within walking distance of all the historic sites. The courtyard was beautiful. The interiors were done tastefully. The Manager was very helpful. His staff member Rashid was very courteous and super helpful. The competent and courteous women employees were helpful and a positive addition.
Rafi
Rafi, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2016
Great staff, very friendly, excellent in catering to my allergies to nuts