Hotel is relatively outdated.
We had some upsetting incidents. First, before arriving we asked to book a ride from the airport. We're told they'd be there but no one arrived. Tried texting and emailing the hotel but received no response (or apology).
On our first day, we had a two friends come sit with us on the beach deck. They were kicked out, arguably because the hotel
Was fully booked. That's, of course, nonsense and there were sufficient vacant chairs around. Quite the experience. As a side note, when we went to their hotel (Varana Krabi; a five star hotel) we were treated as if we were staying there- offered a bean bag, given a paddle board free of charge, etc.