Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

4.0 star property
Beach hotel in Akumal with golf course, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

Children’s activities
Bar (on property)
Aerial view
Reception
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Air conditioning
Main amenities
  • Golf course
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site
  • Beach bar
Feel at home
  • Children's club (surcharge)
  • Kitchen
  • Private bathroom
  • Private hot tub
  • Separate bedroom
  • Separate dining area

Room options

Apartment, 1 Bedroom, Jetted Tub (2 people)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom, Jetted Tub (4 people)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Carretera Chetumal Benito Juarez Km 250, Local B-2 Centro, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 9 min walk - 0.8 km
  • Aktun Chen - 9 min walk - 0.8 km
  • Dolphinaris Tulum - 12 min walk - 1.1 km
  • Akumal Beach - 4 min drive - 4.3 km
  • Half Moon Bay - 8 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 73 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 28 miles/45 km
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Restaurant Kukulkan - ‬17 min walk
  • ‪Restaurante Yucatan - ‬8 min walk
  • ‪Restaurante Arlequin - ‬17 min walk
  • ‪Piscis snack bar - ‬19 min walk
  • ‪Los Corales - ‬8 min drive

About this property

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

At Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Akumal Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body treatments and manicures and pedicures. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A golf course and a fitness centre are offered, and in-room conveniences include fridges and microwaves.

Languages

English, French, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Off-site

  • Free beach shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop

Travelling with children

  • Children's club (surcharge)

What to do

  • Beach club (surcharge)
  • Free beach shuttle
  • Ecotours
  • Pro golf lessons
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free beach shuttle
  • Beach sunloungers
  • Beach umbrellas
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Private indoor hot tub
  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Luxury Bahia Principe Sian Khaan. Services include body treatments and manicures and pedicures. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 to 20 for adults and USD 10 to 10 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Bahia Principe Vacation Rentals Residences House Akumal
Bahia Principe Vacation Rentals Residences House
Bahia Principe Vacation Rentals Residences Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Hotel

Frequently asked questions

Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts offer free cancellation for a full refund?
Yes, Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Yes, there's an outdoor pool.
Are pets allowed at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Sorry, there's no on-site parking at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts.
Is an airport shuttle service offered by Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts and nearby?
Have fun with on-site activities such as windsurfing, snorkelling and surfing, and practise your swing at the golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts also has a fitness centre and private indoor hot tubs, as well as a garden.
Are there restaurants at or near Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts?
Yes, there's an on-site restaurant.
Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Does Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts like?
Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts is a short 9-minute walk from Riviera Maya Golf Club and 9 minutes' walk from Aktun Chen.

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Poor

Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did.
Sinisa, 4-night family trip
Verified Expedia guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sergio, 2-night trip
Verified Expedia guest review

4/10 Fair

The a/c didn’t work, there was no hot water, so we had to take cold showers. Also to tram in the community never came to that area unless you asked to be dropped off. The bed was a little hard as well. The property was very nice, just basic amenities like A/C and hot water should always be available. I would not stay at the Queztal properly again.
JOI, 2-night romance trip
Verified Expedia guest review

4/10 Fair

If you decide to get this apartment make sure you rent a vehicle everything is far and the restaurant available closes at 6:30pm. Very quite peaceful make sure to get with the property manager for you access code and keys. While we stayed there we saw 2 other groups struggling with the issues we had. taxi are very pricy,we didn't get a code until the following day for 1 apt we rented3 .The thing i loved was it was very private noone is allowed in without a code no exceptions you are safe.
3-night family trip
Verified Orbitz guest review

2/10 Poor

Not at all what is advertised. It is terrible service and not as advertised
4-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful. Great security and the staff was amazing.
7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

seyed mohammadreza, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

totally amazing
best hotel ever!!! so gorgeous. friendly staff, great vibes only :) beautiful and reasonably priced. sooo much to do. I could have stayed a month
Tiffany, 3-night trip
Verified Hotels.com guest review

6/10 Good

The amenities and the outdoor property are great. Gym is nice and pool is beautiful, both of which you have to drive or shuttle to if you stay in the Quetzal area of the property- not a problem in my book. I'm giving this property 3 stars because 1. There were no check-in instructions provided and this property has at least 3 entrances. It took me about 45 min to find where I was supposed to check in. 2. When I finally got into the condo, it smelled like a mix of stale cigarette smoke and mold. The smell did not subside throughout the entire weekend, luckily I only slept there because I had a lot of wedding activities off site. 3. There was barely any hot water in the condo. It ran out before I could even shave my legs in the shower. Which ultimately rendors the back porch jacuzzi tub useless - #1 reason I chose this place was the tub - unless you boil multiple pots of water and take a soak midday when the temperature was hot. Yes- I did both of these things after my morning workout, and the water was still lukewarm at best. 4. There was a lot of mold in the shower and the floors felt like they had not been swept in months. I had to wear shoes throughout the entire condo. When mentioned the cleanness and smell to the person when I was checking out, all he said was "ok". The neighborhood and facilities were great which is the only reason I would possibly ever give this place another chance, although I suspect there are other resorts around who offer the same amenities.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

The apartment was beautiful, full equipped to cover all the needs for a couple, the place is peaceful, the jacuzzi works great! I can’t wait to go back next days off and visit there again!
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

We liked the location on the golf course and it had easy access with transport to the beach.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Clean and nice
Very clean, nice resort. The staff were all friendly.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Araceli, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect way for extended vacation.
Bahia Principe Residants is an excellent set-up; meticulously maintained ground, super curtious and helpfull staf, very efficient transportation and acces to six 5 star hotel amenities.
Verified Hotels.com guest review

8/10 Very good

Clean comfortable apartment
Overall experience was good however you are away from the main shuttle area to the beach so be prepared to walk. There are shuttles to the apartments but quicker to walk than wait for a shuttle. If you are planing on making your own meals come prepared as there are no grocery stores anywhere close even if you had a vehicle. Quiet area for relaxing.
oldfolks, 4-night trip
Verified Expedia guest review

2/10 Poor

worst service - very bed food
mehmet, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Many issues,Bahia Principe is horrible nightmare !
Bahia blames the guest for not knowing that they should not expect transportation to the condo, toilet paper or shampoo. We did not stay at Quetzal. We were placed at the Terrazzo building and were told we would enjoy the newer building. The condo smelled like a dead animal in the bathroom which turned out to be a moldy washing machine. No one could figure this out much less solve the issue until I figured it out myself and ran the machine after several days of trying to get them to get them to address this.Some upgrade- it was awful! This luxury resort was inhospitable and deaf to our complaints and needs. Bahia blamed us and the "owner" for not informing us of the way things were. We were freezing cold and unable to obtain a blanket, We had maid service some days but they would not replace toilet paper or shampoo when we ran out on day three. The toilet broke. We had our 9 year old with us and it was a challenge to meet her basic needs. DO NOT STAY HERE
Mo, 6-night trip
Verified Expedia guest review

4/10 Fair

They don’t supply toilet paper or blankets
We didn’t get blankets the first night we were there. We called and asked but were told the person who had the key had gone home for the night and we wouldn’t be getting blankets for the night. The next morning they offered to comp us the first night due to us not having blankets. We later found out that the person who offered us the free night was not authorized to do so. So the management was just lying about the free night. The property is pretty nice, but the management of the property really lets you down.
Adam, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good, should work on check in service.
Clean and comfortable. Luxurious but not in excess, easy beach access (it's not at the beach, but on the other side of the highway, but they manage to make it simple to get there with or without car). The terrace is fantastic, nature around is terrific. They made us wait around 25 minutes before receiving us for check in and when the lady was finally ready she took off to the loo without even saying good morning, so we waited other 5 minutes without a word said.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice room but far from the beach
The room was nice and clean. From the photo advertisement we expected that we would be able to see the beach from our room, however, this apartment was on the opposite of the high way where there was the beach. To access to the beach have to take a shuttle/golf car/a private car. Check-In and Check-Out office opened from 8.30am to 8pm only.
Phengphaivanh, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place for families!
My wife, teenage daughter and I stayed at the RESIDENTIAL end of this mega complex for 3 nights. We loved the amenities, cleanliness and friendly staff throughout the resort. There really is no need to leave the resort as there are activities for the A.M. hours and great entertainment for all ages in the P.M. hours. The only complaint we had was a lack of signage. Because we rented a car during our trip we drove to the resort and had to find our way to the residences which are on the other side of the regular hotel rooms. When we asked the staff to direct us they did not know where the residences where! Other than that our stay was lovely!
Jorge, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place
Excellent facilities, amazing place,,really beautifully,,A car as. Must though
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very beautiful condo
Excellent location very private access to many pools and restaurants
3-night trip
Verified Expedia guest review

4/10 Fair

Far away from the beach
Despite what the pictures show, the room was very far away from the beach. The beach is across a huge road and the only way to get there is via a golf cart (over 5km away). It's about a 15 minute walk to the closest lobby and at least another 15 minutes of waiting for a golf cart and being transported to the beach. The hotel itself is also in an isolated area - not within walking distance of any markets or any other public beaches. The apartment rentals did not feel as they were a part of the hotel. When we checked it, the staff at the hotel did not even know where the apartments were. We also did not receive the services of the hotel as the hotel staff kept pointing out that the hotel and the apartment rentals are separate companies - not even toilet paper. We felt that the accommodation was overpriced for its service and location as there were other hotels in the area for the same or cheaper price much closer to the beach with the comforts of an actual hotel rather than apartment rentals. After the first night, we tried to cancel and get a refund but were only able to get a 50% refund. It was a rather disappointing experience overall.
Verified Expedia guest review