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Mediterraneo Hotel - All Inclusive

4.0 star property
All-inclusive property with spa, near Star Beach Water Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mediterraneo Hotel - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Reception
Bar (on property)
Standard Double Room Single Use, Garden View | Blackout curtains, WiFi, bed sheets, wheelchair access

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Bar/lounge
Feel at home
  • Children's pool
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite

Executive Suite | Blackout curtains, WiFi, bed sheets, wheelchair access

Executive Suite

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View | Blackout curtains, WiFi, bed sheets, wheelchair access

Standard Double or Twin Room, Partial Sea View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Blackout curtains, WiFi, bed sheets, wheelchair access

Junior Suite, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use, Garden View

Standard Double Room Single Use, Garden View | Blackout curtains, WiFi, bed sheets, wheelchair access

Standard Double Room Single Use, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Villa, Private Pool

Villa, Private Pool | Blackout curtains, WiFi, bed sheets, wheelchair access

Villa, Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

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Spa
Airport transfer
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8.6 out of 10, Excellent, (98)
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About the area

Map
Chersonissos, Heraklion, Hersonissos, Crete Island, 70014

What's nearby

  • Star Beach Water Park - 5 min walk
  • Aquaworld Aquarium - 3 min drive
  • Stalis Beach - 4 min drive
  • Port of Hersonissos - 4 min drive
  • Malia Beach - 11 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Meatin - ‬14 min walk
  • ‪Thalassa Restaurant - ‬16 min walk
  • ‪Scorpio Beach Bar - Restaurant - ‬18 min walk
  • ‪Artemis Restaurant Nana Beach - ‬14 min walk
  • ‪Orion Lounge - ‬16 min walk

About this property

Mediterraneo Hotel - All Inclusive

Mediterraneo Hotel - All Inclusive features a free water park and puts you within a 10-minute walk of Star Beach Water Park. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and MEDITERRANEO MAIN RESTAUR serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 2 outdoor pools, a bar/lounge and a fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Greek, Russian

At a glance

Hotel size

  • 305 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Tennis
  • Beach volleyball
  • Pool table
  • Ping pong
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Aegeo spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

MEDITERRANEO MAIN RESTAUR – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
OLIVE GARDEN SNACK BUFFET – This poolside buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: EUR 100.00 per week for guests staying between 01 April to 31 August

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 7.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for EUR 2 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guest rooms can be used for EUR 1.5 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1039Κ014A0040100

Also known as

Mediterraneo Chersonissos
Mediterraneo Hotel Hersonissos
Mediterraneo Hotel All Inclusive Hersonissos
Mediterraneo Hersonissos
Mediterraneo Hotel Crete, Greece
Mediterraneo Hotel All Inclusive
Mediterraneo All Inclusive Hersonissos
Mediterraneo All Inclusive

Frequently asked questions

Does Mediterraneo Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Mediterraneo Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mediterraneo Hotel - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mediterraneo Hotel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Mediterraneo Hotel - All Inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Mediterraneo Hotel - All Inclusive?
Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.
What are the check-in and check-out times at Mediterraneo Hotel - All Inclusive?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mediterraneo Hotel - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mediterraneo Hotel - All Inclusive also has 2 poolside bars, a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Mediterraneo Hotel - All Inclusive?
Yes, MEDITERRANEO MAIN RESTAUR offers ocean views and poolside dining.
What's the area around Mediterraneo Hotel - All Inclusive like?
Mediterraneo Hotel - All Inclusive is located on the Hersonissos Strip, a short 5-minute walk from Star Beach Water Park and 6 minutes' walk from Lychnostatis.

Mediterraneo Hotel - All Inclusive Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.
karen, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Milena, 7-night trip
Verified Expedia guest review

4/10 Fair

Samuel, 5-night trip
Verified Expedia guest review

6/10 Good

The food was good But the drinks were very poor. Very disappointing for an all inclusive Worst I ever saw on resort
donna Carol, 10-night trip with friends
Verified Expedia guest review

6/10 Good

The Concrete bridge over the Pool Collapsed, Broke in half and fell into the Pool. It is luck no one was under it. Very scared of the bridge from he mail hotel up to the rooms behind.
LeRoy, 8-night family trip
Verified Expedia guest review

8/10 Very good

A nice hotel with good friendly staff.
Tony, 4-night family trip
Verified Expedia guest review

8/10 Very good

Caroline, 3-night trip
Verified Expedia guest review

8/10 Very good

Monika, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Catissa, 7-night trip
Verified Expedia guest review

8/10 Very good

Sharon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We liked it and would stay again.
As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants. Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy. But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.
Matthew, 12-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel with great staff
11-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.
Helen, 10-night family trip
Verified Hotels.com guest review

4/10 Fair

This is very disappointed place. Nothing like the descriptions in your website
Gilad, 3-night family trip
Verified Expedia guest review

8/10 Very good

We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.
Kirsty, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great Stay
I had never booked an all inclusive stay. It was great. This hotel served 3 hot meals, buffet style, per day. They had many items to choose from, some Greek dishes, some German items, and some British. They had white wine, red wine, and beer on-tap. Certain long drinks were also included. There were 2 separate and large, beautiful pools. There was a cafe (included) located near one of the pools. The hotel was located right across the street. There is a main highway to cross but there was a tunnel, that ran under the highway, which you used to get to the beach. Every night there was a D.J. that played music and they would play music-themed games. This hotel is very children friendly. It could get very noisy and the children seemed to not have much parental supervision. There was a gym and a spa, they have a small store on the premises. The entire resort was well contained. We booked a villa which was roomy for 4 people. It had a large bedroom and a nice sized living room. The bathroom was modern, simple and clean. We had the second floor of a 2-floor villa. It had it's own entrance, a balcony/lanai with sliding glass door, and a beautiful view of the water. Each villa has a personal pool. The maids were friendly and our room was tidied daily. The area is nice with lots of archeological sites around, great convenience stores and a nice town center. It was a 20 min ride to/from the airport. I would book again.
9-night family trip
Verified Hotels.com guest review

6/10 Good

the pool and room photos on the website is not from this hotel significant amount of crockery was chipped hotel is osme distance from town and the sea
7-night trip
Verified Expedia guest review

2/10 Poor

One to avoid
This sounded like a reasonable place from the reviews however our experience was awful. Firstly all the pools are salt water which wasn't mentioned in the description. There is a constant stench of sewage around the resort. Guests leave towels on the sunbeds overnight to reserve them and staff ignore this. The beach volleyball court was covered in cat faeces. The food was very disappointing with no real distinction between lunch and dinner offerings and wasn't at all aimed to appeal to children. Odd choices of main courses such as rabbit and beef liver were provided and we struggled to find anything apart from pasta and salad to give the children. Drinks are poor quality especially the beer and wine. No drinks were available between 09:30 and 11:00 which we found odd. The reception staff did nothing to resolve a problem which we reported twice concerning our bathroom (emptying the bath would flood the bathroom as water came up through a drain in the floor). Our family room was well presented and the beds were comfortable. The air-con was inadequate and we had to ask for a fan. The room was made up each day but on two occasions maids let themselves into the room whilst we were there without sufficient warning, so don't expect any privacy! This hotel is far from the 4 star standard it claims to be and overall was a real disappointment.
Verified Expedia guest review

10/10 Exceptional

Lovely hotel very close to beach nice location
Relaxing holiday, super friendly locals, lots of tourist destinations, easily accessible, nice beach.. Plenty of culture..lots of facilities in and out of hotel.. Nice hotel and very helpful and friendly staff made it a very pleasurable and enjoyable experience
Verified Expedia guest review

10/10 Exceptional

Excellent food and very nice staff!
Excellent food and very nice staff. Beach is 5 min walk from the hotel.
Verified Expedia guest review

8/10 Very good

7-night family trip
Verified Hotels.com guest review

8/10 Very good

Risto, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Accueil parfait,personnel très agréable, nourriture variée. Rien à redire. Juste bravo et merci
etienne, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Hôtel bien situé le personnel très agréable seul bémol l'insonorisation. Je conseille malgré tout cet hôtel.
LAURENT, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff, beautiful view from balcony and food was good
Sarah, 7-night family trip
Verified Expedia guest review