2/10 Malo
21 de diciembre de 2017
Apart from the name, not much has changed after 6y
Really bad. We came back to this place after visiting 6y ago. The name was then Monkee Inn. They changed name to Seven Nite Inn and now De'nai. No clue why but it's sure not because they've upgraded the place after 6y. The place where normally was breakfast is now a restaurant not part of the hostel anymore. We got BEDBUGS! so we asked to change rooms. Luckily that was okay, but in order to get not a bad review I would recommend giving money back to your customers. We didn't even got a sorry or whatsoever. Only one member was really nice. The girl from the morning didn't say much. Just gave a plate for breakfast and didn't even explain where to get hot water, toast our bread and where to get cutlery. She just went back to reception and played on her phone. Also not enough jam for the 3 breads we got. It's fine for this budgethotels, but it's not that it's that cheap. Poor service and not clean. Rooms have bad linnen, we had bedbugs and looking under the bed; lot of dust. Showers need maintenance. Would recommend to find a much better place in the area.
Evelyn
Evelyn, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hotels.com
