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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Puerto Morelos beachfront property with 9 restaurants, free water park

เลือกวันเดินทางเพื่อดูราคา

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Outdoor wedding area
Free minibar, in-room safe, desk, blackout curtains
8 outdoor pools, free pool cabanas, pool umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout curtains
Located on Cancun's sun-kissed coast, Royalton Riviera Cancun offers a luxurious retreat with 9 restaurants serving international cuisine and a beachfront location complete with free cabanas. Treat yourself to hydrotherapy at the spa or snorkeling in the ocean; unwind by one of the 8 outdoor pools or enjoy yoga classes at the gym. Previous guests rave about this resort’s beautiful beach locale and attentive staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Casino
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 9 restaurants and 4 beach bars
  • 2 poolside bars and 3 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Separate bath and shower
  • Premium TV channels
The current price is ฿11,196
฿11,196 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

View from room

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

View from room

Luxury Presidential Two Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

Luxury Suite Ocean View with Terrace Jacuzzi | Free minibar, in-room safe, desk, blackout curtains

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

View from room

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

View from room

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

View from room

Luxury Presidential One Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

View from room

Luxury Presidential Two Bedroom Suite Swim Out DC

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

View from room

Luxury Suite with Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Rainfall showerhead
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 298 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
8.0 out of 10, Very good, (1387)
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
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About the area

Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580

What's nearby

  • El Tinto Golf Course - 13 min drive - 10.2 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km
  • Puerto Morelos Beach - 21 min drive - 18.6 km
  • Petempich Bay - 21 min drive - 14.5 km
  • Puerto Morelos Town Square - 24 min drive - 20.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.6 miles/49.2 km

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Gourmet Marche, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 beach bars, a casino and a nightclub. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 833 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 3 bars/lounges
  • 4 beach bars
  • 2 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Shopping
  • Pool table
  • Fishing
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 8 outdoor pools
  • Free water park
  • Arcade/games room
  • Casino
  • Full-service spa
  • Nightclub
  • 8 casino gaming tables
  • 12 casino slot machines
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock

What to enjoy

  • Balcony

Freshen up

  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Gourmet Marche – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Zen – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Hunter Steak House – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Taj – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Renovations and closures

The property will be renovating from 18 August 2025 to 6 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the property will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offer free cancellation for a full refund?

Yes, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there's free self parking.

What are the check-in and check-out times at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.

What is there to do at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino and nearby?

Have fun with on-site activities such as kayaking, waterskiing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 8 outdoor swimming pools. Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino also has 3 swim-up bars, 2 poolside bars and a casino, as well as a nightclub, a sauna and a steam room.

Are there restaurants at or near Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, there are 9 on-site restaurants, featuring international cuisine.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino like?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.

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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Good value
Resort is a bit dated but bed was comfortable, shower was great, and everything was in working order. Great staff. Buffet was very good and dinner at the steakhouse was excellent. Main complaint is too loud music in the pool area. But was great value for what we paid.
Terry, 2-night trip

10/10 Exceptional

Very wonderful place and staff!
Dennis, 6-night trip

10/10 Exceptional

Excellent hotel, everybody is friendly and informative, the food is fresh, beds are very comfortable and the room service is great.
CARMEN RAMONA RAMOS DE, 3-night trip

10/10 Exceptional

Biggest and best buffet I’ve ever seen in at all inclusive resort. The food was excellent. The restaurants were great, great place to visit.
Kacie, 7-night trip

10/10 Exceptional

The staff was very friendly and helpful
Shawn, 7-night trip

10/10 Exceptional

Property was an amazing and check in / check out was easy.
CHRISTOPHER, 1-night trip

10/10 Exceptional

This resort is awesome staff is amazing.
Marlene Fumero, 6-night trip

6/10 Good

Resort was well maintained but lacked premium spirits and food options.
DELONZA, 3-night trip

10/10 Exceptional

Great vacation. Everything was as expected. Would definitely recommend and stay there again.
Michael, 6-night trip

2/10 Poor

cancel your booking right now
believe the other bad reviews — it was as bad as people say. we stayed here for a wedding. booked a swim up pool room which was the best option. our friends had the jacuzzi room and they said it was moldy and dirty they didn’t even get in. our tub was dirty, mold every where, the shower was overwhelmingly stinky, found a spider in our bed. not only was the room outdated it was straight up dirty. you can have old things but still keep them clean. we could check out of here fast enough. the workers were also some of the rudest people i’ve encountered at a resort. so much attitude and we watched them repeatedly serve white guests before us. we swam up to the bar and the bartender took orders from 4 white people groups that came after us. stay away unless you love the smell of mildew.
2-night trip

6/10 Good

Everything is fine but room service is very poor.staff is very nicely but when you check in i mean checking staff very rude,views very nice
lovepreet singh, 5-night trip

10/10 Exceptional

A great place to stay, the property is very clean, the food was very good, and most importantly the staff is top tier! I would stay here again
Tanya Rae, 4-night trip

6/10 Good

Did not like the buffet menu. Some of the Food is of low quality. 5 days of the same food. The hunter and taj werevthe best food.
Carmen, 6-night trip

8/10 Very good

Great family trip
We went here on the recommendation of others. Service was great and it was definitely a lot of fun for the kids. The splash pad and slide for our three and six year-old were fantastic. The place is a bit dated, but it looks as though they’re trying to do some renovations. Our room was a bit Moldy, smelling or mildew and we asked for a change, but they were completely booked so that was not possible. My wife did get to go to the spa one day and raved about it. For no inclusive resort, the food was very good. It was fresh and the buffet was predictable. We did have a chance to eat at four of the restaurants all of which were really good with the exception of the Asian restaurant took way too long for service, which was a shame because the food was good For the price point it wasn’t a bad deal.
christopher, 7-night trip

10/10 Exceptional

The Manche Buffet was my favorite 😊🙌🤗
Jaffreisy, 3-night trip

10/10 Exceptional

Amazing 👏
Takita, 5-night trip

10/10 Exceptional

Staff was nice
Theratha, 2-night trip

8/10 Very good

The staff here makes the place!!
Heather, 6-night trip

10/10 Exceptional

The service in this resort was amazing!!!!!!
Hector Manuel Díaz, 4-night trip

6/10 Good

Rooms and restaurants smell like mold. Not healthy.
rowaida ahmad, 3-night trip

8/10 Very good

It was a wonderful stay. Except the constant mosquitos in the room. I was getting bit in my sleep.
jannelly, 5-night trip

10/10 Exceptional

Property is beautiful! They were doing construction on one of the pools and throughout the resort. The one on the pool I barely noticed because there are so many places to swim. Loved the staff. Very easy mindless and relaxing vacation. Highly recommend the upgrade to diamond club.
Rachel, 5-night trip

8/10 Very good

It was great..
Cynthia, 7-night trip

10/10 Exceptional

I loved the staff in the restaurants, bars and the activities available from kids, teens and grownups!
Victor, 5-night trip

6/10 Good

Clean, personnel attentive, food basic, property outdated Will not stay again, too expensive for the quality Do not recomend
Livia S, 3-night trip