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El Chital

3.0 star property
Lakefront hotel in Raudales with outdoor pool and restaurant

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Photo gallery for El Chital

Property grounds
Exterior
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, bed sheets
Lake
Perched by Lake Bacalar, El Chital offers a tranquil retreat with continental breakfast, manager's reception and a scenic terrace. Enjoy boating or rowing/canoeing on the lake, then unwind at the sauna or indulge in massage therapies. Relax by the outdoor pool with sun loungers and umbrellas or explore nature through free bicycle rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Sauna
  • Free use of bicycles
  • Room service
  • Spa services
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The current price is ฿3,151
฿3,813 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Cabin, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, bed sheets

Cabin, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Pillow menu
Premium bedding
Ceiling fan
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabin, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, pillow-top beds, bed sheets

Cabin, 2 Queen Beds, Lagoon View

Highlights

Deck/patio
Air conditioning
Pillow menu
Premium bedding
Ceiling fan
Down duvet
Pillow-top bed
Daily housekeeping
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Km 3 Raudales, Raudales, QROO, 77943

What's nearby

  • Manatee Sanctuary - 7 min drive
  • Cenote Cocalitos - 69 min drive
  • Fort of San Felipe - 73 min drive
  • Laguna Bacalar Ecological Park - 74 min drive
  • Lake Bacalar - 82 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 56 min drive
  • Corozal (CZH) - 83 min drive

Restaurants

  • ‪Cayuco Maya - ‬85 min drive

About this property

El Chital

El Chital is a great choice for a stay in Raudales. Guests can indulge in deep-tissue massages, aromatherapy or reflexology, and Co´ox Ja´ana serves breakfast, lunch and dinner. Other features include an outdoor pool, a sauna and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: 9:30 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 9:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Kayaking
  • Canoeing
  • Boating
  • Fishing
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Sauna
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Deck or patio

Freshen up

  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Co´ox Ja´ana – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of MXN 450.00

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Chital Cabin
Chital Cabin Chetumal
Chital Chetumal
El Chital Cabin Raudales
El Chital Cabin
El Chital Raudales
El Chital
El Chital Hotel
El Chital Raudales
El Chital Hotel Raudales

Frequently asked questions

Does El Chital offer free cancellation for a full refund?

Yes, El Chital does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Chital?

Yes, there's an outdoor pool.

Are pets allowed at El Chital?

Sorry, pets aren't allowed.

Is parking offered on site at El Chital?

Yes, there's free self parking.

What are the check-in and check-out times at El Chital?

Check-in start time: 1:30 PM; check-in end time: 9:30 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450.00. Contactless social distancing and check-out are available.

What is there to do at El Chital and nearby?

Have fun with on-site activities such as kayaking, rowing and fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a picnic area. El Chital also has a garden.

Are there restaurants at or near El Chital?

Yes, there's an on-site restaurant, Co´ox Ja´ana.

Does El Chital have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around El Chital like?

El Chital is located on the waterfront. Popular attractions include Chetumal Ferry Terminal, which is 38 minutes away by car.

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El Chital Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The location
Gerardo, 2-night trip

10/10 Exceptional

Lovely, low-key establishment on the edge of an undeveloped lagoon. Great birding! Very peaceful.
Judith, 2-night trip

10/10 Exceptional

This is one of the most unique and beautiful places I have ever stayed. And the food was excellent--I just paid twice as much for a pizza in Merida that was half as good as the one I had at El Chital.
Jeff, 3-night trip

10/10 Exceptional

The location is excellent, the bed was comfortable, plenty of hot water. We enjoyed kayaking in the morning. Breakfast was delicious and the service was great from the time we arrived to when we left. Definitely would revisit.

10/10 Exceptional

The place is great to relax and be in touch with nature all the staff is amazing and they will definitely make your experience unique and you will feel like another member of the family, overall it’s a great place and there are so many things to do in the premises that you will hardly want to leave… if you are up for a drive and want to be in one of the nicest lagoons with not a lot of people around it’s definitely worth it… highly recommend it…
Einar, 3-night trip

10/10 Exceptional

The cabin was well-equipped, even luxurious, with a great view. Esmeralda, our cook and staff person, couldn't have been more helpful and kind. The grounds are peaceful with great bird watching. We kayaked every day and did yoga on the screened in porch. I was so happy we decided to pass by here! It was restorative and relaxing, with great affordable meals. Thank you!
Karen, 3-night trip

2/10 Poor

The property owner or manager never showed up the day we arrived to check in. We were ghosted and they better not charge me for the 2 nights I booked in advance!
Alexis, 2-night trip

10/10 Exceptional

Todo fue muy bonito ,como recomendación lleven repelente el lugar muy cómodo y tranquilo
Alma, 1-night trip

8/10 Very good

El lugar es perfecto, si se busca tranquilidad y paz, la atención es buena, lo unico que se nos complico el transporte, esta muy lejos, es para ir y no salir del lugar.
ROCIO, 4-night trip

6/10 Good

Mi esposa y yo íbamos a celebrar nuestro primer aniversario de esposos. Nos fuimos decepcionados de nuestra experiencia con el Hotel el Chital. Al llegar al hotel no había señalamiento que nos indicará en donde se encontraba la recepción. Esto nos llevo a recorrer el complejo varias veces. Después de caminar varios minutos, identificamos el restaurante donde nos recibió una señora. Las instalaciones se ve que carecen de manutención, más allá de la limpieza regular. Las sabanas de la cama parecían de cartón y el aire acondicionado, el cual se veía viejo poco enfriaba la cabaña. La regadera y el baño funcionaban bien. El lugar sólo tenía dos personas como personal y que carecían de experiencia en materia de hotelería. Quien recibe también cocina porque no hay chef. Esto no se nos comentó al momento de reservar, y a pesar de eso se cobraron los platillos como un platillo de restaurante. Se solicitó un viaje en bote por la laguna que colinda con el hotel, sin embargo nunca se nos informó el costo y al final este tuvo un precio demasiado alto para lo que representaba. El penúltimo día, nuestra idea era quedarnos en el hotel, pero el servicio de energía eléctrica se fue desde las 5am y volvió hasta tarde, por lo que nos vimos forzados a salir del hotel todo el día en busca de comida, ya que no se cuenta con planta de energía o paneles solares. Mi esposa paso un muy mal rato por esta situación, pues no logró dormir bien. En general nuestra estancia fue promedio/regular
Fernando Maximiliano Gómez, 4-night trip

10/10 Exceptional

La Dueña un primor , atención , hospitalidad , todo divino
DULCE ROCIO, 1-night trip

2/10 Poor

Ingo, 1-night trip

10/10 Exceptional

Olga, 1-night trip

10/10 Exceptional

Muy bonito y las cabañas están hermosas la vista espectacular.gracias por recibirnos.
Olga, 1-night trip

10/10 Exceptional

Me encantó la estadía en el lugar un lugar placentero
Fernando, 4-night trip

10/10 Exceptional

Antoine, 2-night trip

10/10 Exceptional

Cristina, 2-night trip

10/10 Exceptional

El lugar es magico, el contacto con la naturaleza extraordinario pero definitivamente lo mejor del lugar lo hace cada una de las personas que trabajan en El Chital, gracias por estas extraordinarias vacaciones, extrañaremos a Daniel, pero esperamos volver pronto.

10/10 Exceptional

Wendy, 1-night trip

10/10 Exceptional

Recomendable, lugar para disfrutar sin el bullicio y amontonamiento de otros sitios, vale la pena

8/10 Very good

Llegamos por error. Ahí es la Laguna de Guerrero y pensamos que el lugar estaba en Bacalar. En su anuncio dice que está a 26 mins pero en realidad es una hora a la Laguna de Bacalar y no hay transporte público. Hay que rentar auto o pedir taxi. Es ideal para quienes desean silencio puro y contacto con la naturaleza, pero lleven zapatos de agua porque entrar a la laguna descalzo es difícil por el fango. Hicimos kayak (en cortesía) y los atardeceres increíbles. El personal hace todo lo posible para que los huéspedes se la pasen muy bien. La comida increíble y las cabañas lindas pero austeras, sin amenidades. Lleven shampoo y demás cosas de baño. Tomamos las bicis (en cortesía) para ver al manatí Daniel (animal marino) a unos kms. Muy padre paseo. Lo recomiendo para desintoxicarse del ruido de la ciudad.

4/10 Fair

Hannu, 3-night trip

10/10 Exceptional

María Fernanda, 4-night trip

8/10 Very good

La atención del personal es excelente y los alimentos son ricos. El lugar es agradable para descansar y frente a una Laguna preciosa. Recomiendo mantenimiento a las cabañas. En general un lugar agradable para descansar y desconectarte del ajetreo de la ciudad.
Carolina Corral, 4-night trip

8/10 Very good

VICTOR MANUEL, 3-night trip