This hotel is a new hotel, but not well maintained. In the description of the room, it mentioned a private pool - yet there was no private pool. There was only a small pool for the entire hotel (and only three lounge chairs), but we were looking forward to having a private villa as we had in Seminyak. Wifi did not work the entire first day that we were at the hotel. They had not even received our reservation because the internet had not been working. Also, strange enough to me the entire bathroom is outside. This allowed for many insects and other critters to get into the bathroom, and I was petrified to use the toilet during the evening. Insects could then enter the bedroom area through the vats in the door that were not covered up. The area surrounding the hotel is sketchy, and it is pretty far away from the main area of Ubud. It was also hard for the taxi driver to locate. The only thing that made up for the things the hotel lacks was the incredibly nice and accommodating staff.