Placing you only steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Hindi, Thai, Vietnamese
At a glance
Hotel size
71 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured on-site self-parking (AUD 40 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business centre
5 meeting rooms
Conference centre (5382 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
CQ UPSTAIRS – On-site restaurant. Happy hour is offered.
CQ BAR – This bar specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Parking
Secured self-parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self-parking costs AUD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities such as 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers al fresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travellers love the hotel's prime location.
CitiClub Hotel Melbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
11 Dec 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Dec 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Great stay
Centrally located in the heart of Melbourne, everything you need is within walking distance. Friendly staff help make you feel welcome.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Brendan
Brendan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Comfy bed
Very comfy bed and pillows, also love having a bath and nice tea
Annie
Annie, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Only good for a Budget Stay.
Pros - good location,
Cons - Nightclubs on ground floor and next door.. only made awarw of this at check in when offered ear plugs LOL!
Noisy air con, dated bathroom, tight shower space, small 'queen sized' bed, odour in lobby.
Verified traveller
6-night trip
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
2/10 Poor
31 Oct 2024
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Good location
Located centrally in Melbourne. Studio room was fine and i didn’t feel cramped. No issues with the bathroom although i would have liked brighter lighting for putting on make up.
There was a full length mirror and Room for luggage.
And yes, there is a nightclub next door. i was on the top floor and could still hear the noise on the Saturday night. however i was warned about it before so it was no surprise. i use a white noise app so slept with no issues but i could see how it could be a problem for others. i would have no hesitation staying here again. There is also a bottle shop and 7/11 downstairs so that makes it very handy.
Amber
Amber, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 Sep 2024
It wasn't until we checked in that we were told there was a nightclub next door. Noise started around midnight and stopped around 5am.
Otherwise property was clean and well presented.
Honnie
Honnie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Very relaxed atmosphere and totally adequate facilities and furnishings. The bed was actually comfortable - a rarity in hotels. The only thing i missed was a window that could open as i need fresh air at nights.
Yvonne
Yvonne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Being near the centre of the city was very convenient. The room was clean and comfortable. Staff friendly and helpful. The only problem was the entrance wasn’t very prominent.
Lloyd
Lloyd, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
This is my go to hotel when I visit Melbourne. You couldn’t get a much better location or value for money.
Hot water issues were sorted.
I don’t know the name of the young lady at the reception but she was the perfect front desk person.
As many have mentioned avoid Fri & Sat nights due to the nightclub downstairs.
Maggie
Maggie, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
20 Sep 2024
What they don't advertise is their Nightclub being outdoors with NO sound mitigation, so one whole side of the building is uninhabitable on a Friday and Saturday night!! They do provide $1 earplugs which don't do a thing, and it's not a noise you can sleep through. We'd had enough by 8pm and had to pack up and check in to another hotel as had headaches and couldn't settle. Ok location for mid-week stays, but would NOT stay on a weekend. The fact they also still charge FULL RATE for those rooms on the nightclub side is criminal!
Fionna
Fionna, 4-night family trip
Verified Wotif guest review
8/10 Very good
17 Sep 2024
Ni Nyoman
Ni Nyoman, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 Sep 2024
Great location. Clean and friendly staff
Xavier
Xavier, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 Aug 2024
Firstly we werent aware it was on top of a night club and to be told it would be super loud wasn’t great. Having to walk up stairs from car park to hotel with belongings, for someone with a disability was really hard and just crazy. Then we asked for an extra topper for the mattress for chronic pain. A extra mattress was put on top of the bed that wasn’t the same size and was super high not easy to get on again for someone with pain, and it was super hard. So we left didn’t stay paid for a room we stayed for in about 3 hours. I wouldn’t recommend it. More so ppl with disabilities
Ruby
Ruby, 1-night trip with friends
Verified Wotif guest review
6/10 Good
27 Aug 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Aug 2024
Nice room. Friendly staff. Clean and tidy and well located, mostly. However if you stay on a Saturday night you need to have an even numbered room. The odd numbers are next to a VERY LOUD nightclub. If you ask to be moved you will be asked to upgrade or offered earplugs. Sadly even with earplugs you won’t be sleeping before 4am. I can sleep through most things but not on this occasion. It’s a shame.
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
David
David, 2-night trip
Verified Wotif guest review
8/10 Very good
12 Aug 2024
A mostly pleasant stay.
Convenient location. Reception staff were friendly and helpful. I did find getting told about the next door night club at check in interesting as if it was an issue, i couldnt cancel without being charged. They offered some earbuds.
I was out till late so it wasn't an issue for me, but may be for some.
My biggest annoyance was housekeeping knocking on my door before check out time and again half an hour later. I had organised a late check out too, so technically they were knocking well over an hour before my check out time.
The corridors were a mess in the morning.
But room was basic, but comfortable and clean.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Aug 2024
So noisy. There is a night club on the 2nd floor that is extremely loud until 5 in the morning. We were told it could be noisy after checkin but we’re unable to cancel our booking. Our room was on the 7th floor and we could still hear everything. Very disappointed. The room was tired and stained. The bathroom is tiny.