Enjoy your visit to Koror with a stay at West Plaza Hotel Downtown. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby snorkelling.
Languages
English, Filipino
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Snorkelling nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Beach towels
Facilities
Safe-deposit box at front desk
Spa services
Accessibility
Hand-held shower heads
Upper floors accessible by stairs only
Room amenities
Be entertained
24-inch TV
Satellite TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Airport shuttle transfer per adult: USD 22 (one-way)
Transfer service fee per child: USD 0 (one-way)
Optional extras
Airport shuttle service is offered for an extra charge of USD 22 per person (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror
Frequently asked questions
Are pets allowed at West Plaza Hotel Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at West Plaza Hotel Downtown?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by West Plaza Hotel Downtown?
Yes, an airport shuttle is available. The charge is USD 22 per person one-way.
What are the check-in and check-out times at West Plaza Hotel Downtown?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at West Plaza Hotel Downtown and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. West Plaza Hotel Downtown also has spa services.
What's the area around West Plaza Hotel Downtown like?
West Plaza Hotel Downtown is in the heart of Koror, a short 9-minute walk from Nikko Bay and 16 minutes' walk from Palau Aquarium.
West Plaza Hotel Downtown Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
6.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Sep 2024
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Aiti
Aiti, 10-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
It is in downtown
Schuyler
Schuyler, 10-night romance trip
Verified Expedia guest review
6/10 Good
5 Jul 2024
Customer service
Was good
Eva
Eva, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2024
Excellent staff
Jenelyn
Jenelyn, 7-night trip
Verified Expedia guest review
8/10 Very good
23 Jan 2024
KYOKO
KYOKO, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 Sep 2019
Ok for the price
Good location but definite 2 star ... cold a/c , cheap mattress
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2018
John
John, 12-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2017
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.
Sei
Verified Expedia guest review
2/10 Poor
26 Jan 2017
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2016
good choice
great location; friendly, helpful staff
Verified traveller
Verified Hotels.com guest review
4/10 Fair
5 Dec 2016
Hotel Ad Is misleading
Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels.
With no TV and no in room internet service you can find better hotels
TR1776
Verified Expedia guest review
8/10 Very good
12 Oct 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
7 Jun 2016
Good hotel for divers
Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.
Verified traveller
Verified Expedia guest review
8/10 Very good
22 Dec 2015
Very pleasant property and very helpful staff
Only downside was spotty wifi in room
John
Verified Hotels.com guest review
6/10 Good
2 Nov 2015
Exprience at West Plaza Hotel town Down in Palau.
The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing.
Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax.
No restaurant at this hotel.
Zorro Donre
Verified Expedia guest review
6/10 Good
19 Oct 2015
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
14 Aug 2015
Location was very cinviniant for tourist this hotel.
Verified traveller
Verified Expedia guest review
8/10 Very good
14 Jun 2015
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2014
A Diamond in the Rough
Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.