We checked into Papuga after a drive from Krakow. We booked the larger room and were not disappointed, plenty of room for our toddler to run around, safe balcony, clean and check in was very easy. We also ate at the restaurant a few times, both for lunch and dinner and were not disappointed. There were lots of options, and a kids menu that was perfect. The breakfast buffet is also very nice. Staff was extremely helpful and even accommodated requests for evening snacks for our son (room service kanapkis). Spa is very enjoyable, pool is really nice and the treatments were great. Location is out of the city core (quiet residential, not much to do or visit), which was not a problem for us since we had a car rental to get around the city but if you are looking to be closer to the action, you might be disappointed. We had an issue with the AC in our room but staff was extremely helpful and rectified the situation quickly (as a FYI the AC is a floor AC unit, not wall mounted so probably a bit louder than other types).