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Hôtel Chems

4.0 star property
Hotel with spa, near Jemaa el-Fnaa

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Photo gallery for Hôtel Chems

Outdoor pool, pool umbrellas, pool loungers
Property grounds
Lobby
Restaurant
Lounge
Marrakech's vibrant energy meets relaxation at Hôtel Chems, where you can unwind with a poolside cocktail or rejuvenate with a massage. Enjoy full breakfast, connect to in-room WiFi and indulge in some retail therapy on site.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Pool
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms
  • Airport drop-off service
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

In-room safe, rollaway beds, free WiFi, bed sheets

Superior Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Single Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Living area | 23-inch flat-screen TV with satellite channels, TV

Family Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Satellite channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

In-room safe, rollaway beds, free WiFi, bed sheets

Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Satellite channels
In-room safe
  • 19.8 sq m
  • Sleeps 3
  • 1 Double Bed

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Outdoor pool, pool umbrellas, pool loungers

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  • Pool
  • Spa
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7.2 out of 10, Good, (252)
The price is ฿3,301
฿3,760 total
includes taxes & fees
25 Feb - 26 Feb
Kennedy Hospitality Resort
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About the area

Map
Avenue Hommane Al Fetouaki, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 7 min walk
  • Jemaa el-Fnaa - 14 min walk
  • Majorelle Garden - 4 min drive
  • Le Jardin Secret - 4 min drive
  • Marrakech Museum - 6 min drive

Getting around

  • Marrakech (RAK-Menara) - 12 min drive
  • Marrakech Central Station - 8 min drive
  • Airport drop-off service

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪The Rooftop Terrace - ‬13 min walk
  • ‪Café Extrablatt - ‬11 min walk
  • ‪Kabana - ‬11 min walk
  • ‪Palais Jad Mahal - ‬8 min walk

About this property

Hôtel Chems

Located just 3.3 mi (5.2 km) from the airport, Hôtel Chems offers drop-off service (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. An outdoor pool, a poolside bar and an outdoor tennis court are other features.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Shopping
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 23-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

BEAUTY CENTER has 1 treatment room. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a steam room.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.
  • New Year's Eve (31 December) gala dinner per adult: MAD 1200
  • New Year's Eve (31 December) gala dinner per child: MAD 600 (from 2 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per vehicle

Children & extra beds

  • Rollaway beds are available for MAD 200.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Chems Hotel Marrakech
Chems Marrakech
Hôtel Chems Marrakech
Hôtel Chems
Hôtel Chems Hotel
Hôtel Chems Marrakech
Hôtel Chems Hotel Marrakech

Frequently asked questions

Does Hôtel Chems offer free cancellation for a full refund?

Yes, Hôtel Chems does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Chems?

Yes, there's an outdoor pool.

Are pets allowed at Hôtel Chems?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Chems?

Yes, there's free self parking.

Is an airport shuttle service offered by Hôtel Chems?

Yes, a shuttle from the hotel to the airport is available. The charge is MAD 150 per vehicle.

What are the check-in and check-out times at Hôtel Chems?

Check-in start time: 2:00 PM; check-in end time: 2 AM. Check-out time is noon.

Is there an on-site casino at Hôtel Chems?

No, this hotel doesn't have a casino, but Casino de Marrakech (11-min walk) and Le Grand Casino de la Mamounia (6-min drive) are both nearby.

What is there to do at Hôtel Chems and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hôtel Chems also has spa services and a garden.

Are there restaurants at or near Hôtel Chems?

Yes, there's an on-site restaurant.

Does Hôtel Chems have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hôtel Chems like?

Hôtel Chems is in Medina, a short 14-minute walk from Jemaa el-Fnaa and 7 minutes' walk from Koutoubia Mosque.

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Hôtel Chems Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location and eaay walk to town zpark and market. Clean enough,food was nice.
andy, 1-night trip

10/10 Exceptional

Great place to stay staff very helpful and friendly
Lee, 3-night trip

8/10 Very good

It’s not a bad place to stay, It’s just out of the way of the main centre, But not so far you can’t walk.
John, 2-night trip

8/10 Very good

Ok hotel for the money, Very noisy and basic
John, 1-night trip

6/10 Good

Just your very very very average hotel. Pro - the A/C works greats, con there is no permanent shower head - it’s weird. Also just far from everything!
Anil, 3-night trip

8/10 Very good

Aircon is really good like walking into a fridge when you get back, only issue we had is they don’t take card payment and never have any change when trying to buy drinks and food at the hotel. Wouldn’t order cocktails, advertised as alcoholic but we tried a couple and just tasted like lemonade
Matthew, 4-night trip

2/10 Poor

Very rude unprofessional staff,the way dealing with guest unexceptional, heard few complaints from unhappy guests with regards the same issues, specifically the front desk (reception)
SAMER, 7-night trip

4/10 Fair

Dåliga rum
Hotellet rankas till 4 stjärniga , i verkligheten är det 2 stjärniga hotell. Jag skriver båda possessiva och negativa punkter . Placering är bra , simbassängen vet inget om (har inte använt simbassäng ) Negativa: 220 Volt ström i bad rum ! Mögel och smuts i badrummet! Ingen fläkt i badrummet! Ingen schampo eller duschkräm. ( man får små mängder i små flaskor ) däremot ser man enbart fästet på schampo och duschkräm behåller på vägen ! Fönster och dörren till balkongen var inte tätt vilket man sover inte i tystnad ! Vi bytte rum 3 gånger ! I stor sätt alla rum hade samma problem , första rum luktade hemskt!
Bahman, 4-night trip

8/10 Very good

Rapport qualité prux correct
Hotel bien située, personnel accueillant, petit dejeuner copieux . Le seul hic ce sont les chambres, il faudrait changer les matelas et donner un coup de peinture notamment dans les sdb ou les baignoires sont à changer.
Carmen, 4-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Laurent, 4-night trip

6/10 Good

Hôtel super bien placé, le personnel est adorable et vraiment gentil. Dans l'ensemble, l'hôtel est calme si vous ne tombez pas sur un moment où des jeunes viennent mettre leur musique à fond ;) . Petit bémol : les murs sont très fins, on entend donc tout ! (Les personnes marchant dans le couloir la nuit, les conversations dans les chambres, les meubles qui bougent.) Malgré l'aspect commercial et adorable du personnel, certains services sont à revoir. Les serviettes de bain n'étaient généralement données que le soir (quand la femme de ménage venait nettoyer la chambre) par manque de serviettes. Donc, si vous vouliez vous doucher après le nettoyage de la chambre, ce n'était pas possible. (Il faudrait prévoir plus de serviettes, surtout en août.) La chambre n'a pas été nettoyée deux fois malgré la pancarte mise devant la porte. Nous mettions la climatisation, qui finissait éteinte quand nous revenions dans la chambre, donc pour des personnes ne supportant pas la climatisation et voulant aérer leur chambre, cela était compliqué. Les chambres sont assez vieilles, c'est vrai, mais elles sont très jolies et cosy, on s'y sent chez soi. L'hôtel n'est pas grand, ce qui est super sympa, c'est un peu comme une grande famille. Les petits déjeuners sont excellents (surtout les msemen de Tata ;) ). Quelques petits défauts, comme dans tout endroit, mais cela ne vous empêchera pas de passer de très bonnes vacances. Il se situe à 5 minutes, même pas, de la place Jamaa El Fna .
Flora, 7-night trip

10/10 Exceptional

Muy bien situado y buen servicio.
Begoña, 4-night trip

6/10 Good

Hôtel bien localisé. Nourriture et service très moyen. Se faire servir au snackbar est TRÈS long.
Sandra, 3-night trip

10/10 Exceptional

Céntrico a 10 minutos de la plaza y todo súper bien comimos en el hotel y de lujo
FERNANDO, 1-night trip

4/10 Fair

Habitacion se cae por trozos
El cabecero de la cama estaba caido, como consecuencia las mesitas tambien estaban caidas en el suelo, los dijimos en recepcion el primer dia y ni caso tuvimos que poner nosotros mismos un apaño
Mayte, 3-night trip

10/10 Exceptional

PARFAIT SUR TOUTE LA LIGNE...
Très bien situé dans les jardins de la Koutoubia, avec un parking sécurisé, un bel hôtel au calme. Accueil efficace et personnel souriant et très pro. Les chambres sont très confortables et reposantes et calmes. Un beau jardin agrémenté d'une magnifique piscine, avec option de restauration. Wi-Fi efficace.
3-night trip

10/10 Exceptional

MAGNIFIQUE
Bel hôtel situé dans la verdure, au calme, tout près de la Koutoubia. Accueil exceptionnel, Wi-Fi super efficace, grand parking sécurisé. Les chambres sont très confortables. Le tout est d'une grande propreté. Personnel souriant, et très pro. Les petits déjeuners sont délicieux et varié. Un vaste jardin joliment arboré possède une grande piscine bien entretenue.
2-night trip

10/10 Exceptional

PARFAIT POUR MARRAKECH
Bel établissement tout près de la place. Joli jardin avec une belle piscine, idéal pour se reposer ou se rafraîchir. Les chambres sont très confortables et reposantes. Les petits déjeuners sont variés et délicieux. Le personnel, très professionnel, est aux petits soins et d'une extrême gentillesse.
3-night trip

10/10 Exceptional

BIEN SITUÉ, UNE BELLE ADRESSE
Au calme, un accueil souriant, un personnel attentionné, excellent petit déjeuner, chambre confortable, parking surveillé, que dire de mieux.
1-night trip

10/10 Exceptional

TOUJOURS AUSSI BIEN
Une belle et bonne adresse à Marrakech. Tout près de la place, et pour les amis motards, parking gratuit sécurisé. Piscine dans un joli jardin, les chambres sont très confortables et reposantes avec tout le nécessaire requis pour un séjour réussi et surtout calmes. Mention spéciale pour le personnel pour sa gentillesse et son professionnalisme.
Laurent, 3-night trip

10/10 Exceptional

Tres bon etablissement
Philippe, 3-night trip

8/10 Very good

Extrêmement bien placé en centre ville, havre de paix, parc et piscine agréable
germain, 3-night trip

8/10 Very good

Bien situé
germain, 1-night trip

4/10 Fair

Hotel vetuste j,ai sejourne il y a 30 ans exactement pareil aucune renovation et personnel désagréable je ne recommande pas a pars l,emplacement ideal et jardin et piscine agréable
corinne, 3-night trip