Categorically the worst hotel I have ever stayed in.
Please do not be sold by the images of the reception area, this is an extremely dated hotel with rooms that look like they are from the 60s! Hygiene is poor, the hallways stink of mould & damp, the rooms are definitely not soundproof, the water from the shower and taps smelt of chlorine, It takes ages to get through to reception and even longer to get things - we had to call 3 times to get an iron, our fridge was broken, our tv didn’t work, the door locks were missing, the balcony door couldn’t be locked, WiFi is awful, a member of staff from reception attempted to walk into our room because they didn’t know our room was taken - the list goes on! I can only assume the positive reviews on here are fake as this is the worst hotel experience I’ve ever had.
For a brand as superior as Radisson Blu, you would expect a certain level of service that this so called hotel failed to deliver.
For those that would like a more detailed breakdown of our experience, please see below:
After checking in and being taken to our room at approx 1:00pm we noticed that our ‘king size’ bed was just two single beds put together, the balcony door did not lock, the TV didn’t work, the WiFi was awful, there was no tea/coffe making facilities, there were no towels, the water from the shower and taps smelt of chlorine and the room was most definitely not sound proof (you can hear almost everything from surrounding rooms and the hallway).
We quickl
