Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148
What's nearby
Plaza de Armas - 5 min walk
Santa Lucia Hill - 5 min walk
Santiago Town Square - 7 min walk
Palacio de la Moneda - 18 min walk
Medical Center Hospital Worker - 3 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 19 min drive
Matta Station - 4 min drive
Hospitales Station - 4 min drive
Parque Almagro Station - 26 min walk
Bellas Artes Station - 2 min walk
Santa Lucia Station - 7 min walk
Armas Station - 8 min walk
Restaurants
Everyday Sushi - 1 min walk
Café Mosqueto - 1 min walk
New Horizon - 1 min walk
Starbucks - 1 min walk
Thai Express - 1 min walk
About this property
Altura Suites
At Altura Suites, you'll be within a 10-minute drive of Plaza de Armas and Costanera Center. You'll have free perks such as WiFi and self-parking. Apartments feature bonuses such as fridges and microwaves. The property is only a short walk to public transportation: Bellas Artes Station is 2 minutes and Santa Lucia Station is 7 minutes.
Languages
English, Portuguese, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Ski
Ski shuttle nearby
Internet
Free WiFi
Parking and transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
Ski shuttle nearby
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Toaster
Freezer
Dining
Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 5 for adults and USD 5 for children
Bedrooms
Free extra-futon mattress
Bathrooms
Combined shower/bath
Hairdryer
Free toiletries
Living spaces
Living room
Sitting area
Entertainment
32-inch TV with satellite service
Outdoor areas
Garden
Laundry
Laundry facilities
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Safe
Phone
Safe at front desk
Iron/ironing board (on request)
Corner/local shop
No housekeeping
Free local calls
24-hour front desk
Location highlights
Near a metro station
In the business district
In the city centre
In the historical district
Things to do
Bike rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 rooms
22 floors
4 buildings
Built in 2010
Individually furnished
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
Children & extra beds
Cots/infant beds are available for USD 10 per stay
Parking
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Frequently asked questions
Are pets allowed at Altura Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Altura Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Altura Suites?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Altura Suites and nearby?
Have fun during the warmer months with activities nearby such as cycling. Altura Suites also has a garden.
Does Altura Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Altura Suites like?
Altura Suites is in Downtown Santiago, a short 2-minute walk from Bellas Artes Station and 5 minutes' walk from Plaza de Armas.
Altura Suites Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Poor
25 Mar 2020
Shinichi
Shinichi, 3-night trip
Verified Hotels.com guest review
2/10 Poor
18 Mar 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2020
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Brenda
Brenda, 2-night romance trip
Verified Orbitz guest review
6/10 Good
16 Mar 2020
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2020
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Verified traveller
4-night trip with friends
Verified Expedia guest review
8/10 Very good
6 Mar 2020
Had full size fridge, electric tea pot and a nice view of the castle.
Michele
Michele, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2020
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2020
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
29 Feb 2020
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
26 Feb 2020
Excellent stay
Third time stay at Altura the staff is awesome
ANDRE
ANDRE, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 Feb 2020
Vanesa
Vanesa, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
13 Feb 2020
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
12 Feb 2020
Verified traveller
5-night trip
Verified Wotif guest review
6/10 Good
8 Feb 2020
We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Tom
Tom, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Feb 2020
ANDRE
ANDRE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Feb 2020
Verified traveller
2-night trip
Verified Ebookers guest review
10/10 Exceptional
1 Feb 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
16 Jan 2020
It was like living in an apartment,. It would have been nice to have more communication on what to do to get more toilet paper, etc. Great location. Unfortunately, someone was smoking or vaping constantly in a neighboring apartment, which made the stay pretty uncomfortable.
Verified traveller
5-night trip
Verified Orbitz guest review
10/10 Exceptional
26 Dec 2019
arie menachem
arie menachem, 3-night trip
Verified Hotels.com guest review
6/10 Good
26 Dec 2019
Located in a residential apartment comex near Plaza de Armas. Cooking odors wafted into room. Loud Christmas Eve party u til 3am. No A/C. No amenities. But room was clean and nice. Small kitchenette was nice, too. Paid for breakfast included, but none was served on Christmas day. Asked for refund, was told could have two breakfasts the next day. Checked out before .y two-breakfast morning.
Verified traveller
1-night trip
Verified Orbitz guest review
4/10 Fair
10 Dec 2019
Room was not in good condition and also be aware that there are stairs prior to elevator, so luggage can be difficult. Staff was great though.
Verified traveller
2-night romance trip
Verified Orbitz guest review
6/10 Good
7 Dec 2019
The location and price are attractive, as well as having a small kitchen and separate bedroom. It could use a thorough cleaning. Also, I asked twice for a lightbulb to be replaced in the loose bedside lamp and never got it. Our TV remote did not work (it needed new batteries) and those never came.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
5 Dec 2019
If you need a clean place to sleep it will do the job. If you are looking for a fancy place with great views this is not the place. Staff is friendly and willing to go the extra mile.
Alturasuites
Alturasuites, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Dec 2019
Location and security. Excellent hotel for the price. No a/c but it was not needed. Food market next door, as well as restaurants and sightseeing.
Verified traveller
8-night family trip
Verified Expedia guest review
8/10 Very good
1 Dec 2019
Good place - a little worn but acceptable. Good location and great value