In the midst of Canela's natural beauty, Hotel Serra Nevada offers a warm retreat. Enjoy shopping on site, indulge in a breakfast buffet or unwind with some family fun at the playground and arcade/game room.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive
Porto Alegre (POA-Salgado Filho Intl.) - 148 min drive
Restaurants
Lá Em Casa - 8 min walk
Olimpia Restaurante - 2 min walk
Pappardelle - 2 min walk
Sala do Lago - Grande Hotel Canela - 6 min walk
Galangal Restaurante Asiático - 4 min walk
About this property
Hotel Serra Nevada
Hotel Serra Nevada features a free kids' club and puts you within a 10-minute drive of Gramado Covered Street. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a hot tub and a sauna.
Languages
Portuguese, Spanish
At a glance
Hotel size
101 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
What to do
Shopping
Pool table
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness centre
An indoor pool
Arcade/games room
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 9.00 per accommodation, per night
Children & extra beds
Rollaway beds are available for BRL 150.0 per night
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela
Frequently asked questions
Does Hotel Serra Nevada offer free cancellation for a full refund?
Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serra Nevada?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Serra Nevada?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serra Nevada?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Serra Nevada?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Serra Nevada and nearby?
Hotel Serra Nevada has an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Serra Nevada?
Yes, there's an on-site restaurant.
What's the area around Hotel Serra Nevada like?
Hotel Serra Nevada is a short 13-minute walk from Cathedral of Our Lady of Lourdes and 4 minutes' walk from Canela Automobile Museum.
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Hotel Serra Nevada Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Jan 2025
Sergio
Sergio, 4-night trip
10/10 Exceptional
20 Jan 2025
Muy buena estadía,
Hermosa habitación y desayuno de la mañana. El personal muy atento
Raul Angel
Raul Angel, 2-night trip
10/10 Exceptional
18 Jan 2025
FERNANDA
FERNANDA, 1-night trip
10/10 Exceptional
1 Jan 2025
A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
Regina
Regina, 4-night trip
10/10 Exceptional
8 Jul 2024
Rafael
Rafael, 1-night trip
10/10 Exceptional
24 Jun 2024
Hotel incrível. Excelente atendimento, localização e tudo mais!
William
William, 1-night trip
10/10 Exceptional
5 Apr 2024
Experiência positiva
atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Liliane
Liliane, 2-night trip
10/10 Exceptional
25 Mar 2024
Rosalia
Rosalia, 1-night trip
10/10 Exceptional
28 Feb 2024
otimo
Erico
Erico, 1-night trip
8/10 Very good
11 Jan 2024
O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Rubenval
Rubenval, 2-night trip
10/10 Exceptional
4 Jan 2024
Elisangela
Elisangela, 2-night trip
8/10 Very good
27 Dec 2023
Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Elías
Elías, 6-night trip
10/10 Exceptional
26 Dec 2023
Excelente instalação e funcionários.
Muito bom, é minha segunda vez e vão ter outras
CATIA CRISTINA
CATIA CRISTINA, 4-night trip
8/10 Very good
22 Dec 2023
Taiane
Taiane, 2-night trip
10/10 Exceptional
11 Dec 2023
ROSANE
ROSANE, 1-night trip
10/10 Exceptional
1 Nov 2023
Ótimo hotel em Canela
Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
Adriana
Adriana, 3-night trip
10/10 Exceptional
27 Oct 2023
DIEGES
DIEGES, 2-night trip
10/10 Exceptional
15 Oct 2023
Show! Principalmente a recreacao, ckm certeza voltaremos
Verified traveller
2-night trip
10/10 Exceptional
9 Oct 2023
Hotel recomendado
Hotel excelente, com tudo que é necessario. Café da manhã nota 10. Cordialidade dos funcionários também. Além disso, a localização é perfeita!
Virginia
Virginia, 2-night trip
8/10 Very good
25 Jul 2023
Viviane
Viviane, 4-night trip
10/10 Exceptional
27 Jun 2023
Débora
Débora, 2-night trip
10/10 Exceptional
1 May 2023
Geisy
Geisy, 2-night trip
10/10 Exceptional
24 Oct 2022
Marcia Lucena
Marcia Lucena, 1-night trip
10/10 Exceptional
17 Oct 2022
Incrivel, suites amplas , bom atendimento, cafe da manha excelente, organização e cordialidade ...