Wellcôme Hotel features a rooftop terrace and puts you within a 10-minute walk of Ayala Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Roof Deck, one of 2 restaurants, which serves Filipino cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a children's pool.
Languages
English, Filipino
At a glance
Hotel size
68 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of the Philippines) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station pickup*
Cruise terminal shuttle*
Ferry terminal shuttle*
Off-site
Free area shuttle within 3 km
Beach shuttle*
Free shopping centre shuttle
Casino shuttle*
Theme park shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Free local shuttle
Cabinet locks
What to do
Beach shuttle (surcharge)
Working away
24-hour business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Beach shuttle (surcharge)
Romance packages
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Designer shops on-site
Shopping centre on-site
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Closed-captioned TV
Visual fire alarm
Doorbell and phone notifications
Lever door handles
Phone accessibility kit
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
First-run films
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
The Roof Deck – This restaurant specialises in Filipino cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Yolee's Resto – This restaurant specialises in Filipino cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
The Lobby Lounge – This lobby lounge serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Fees & policies
Refundable deposits
Cash deposit: PHP 2000 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 350 for adults and PHP 175 for children
Airport shuttle service is offered for an extra charge of PHP 800 per vehicle (one-way. Maximum occupancy 4)
Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
Beach shuttle, casino shuttle and theme park shuttle service is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from September 22 2021 to September 21 2023 (dates subject to change):
One of the dining venues
One of the swimming pools
Bar/Lounge(s)
Breakfast
Business centre
Daily housekeeping
Fitness facilities
Laundry facilities
Meeting facilities
Parking area
Shuttle services
The property is closed during January, February, March, April, May and June.
The property is closed: Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day and during Ramadan.
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
Bar/lounge
Children's pool
Restaurant
Hot springs
Indoor pool
Outdoor pool
Children & extra beds
Rollaway beds are available for PHP 1000.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Wellcôme
Wellcôme Hotel Cebu
Wellcôme Hotel Hotel
Wellcôme Hotel Hotel Cebu
Frequently asked questions
Is Wellcôme Hotel currently open?
The property is closed during January, February, March, April, May and June. The following facilities or services will be unavailable from September 22 2021 to September 21 2023 (dates subject to change):
Bar/Lounge
Breakfast
Business centre
Daily housekeeping
Fitness facilities
Laundry facilities
Meeting facilities
Shuttle services
Does Wellcôme Hotel offer free cancellation for a full refund?
Yes, Wellcôme Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wellcôme Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM. One of the swimming pools will be unavailable from September 22 2021 to September 21 2023 (dates subject to change).
Are pets allowed at Wellcôme Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Wellcôme Hotel?
Yes, there's free self and valet parking. The parking area will be unavailable from 22 September 2021 to 21 September 2023 (dates subject to change).
Is an airport shuttle service offered by Wellcôme Hotel?
Yes, an airport shuttle is available. The charge is PHP 800 per vehicle one-way.
What are the check-in and check-out times at Wellcôme Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Wellcôme Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.
What is there to do at Wellcôme Hotel and nearby?
Wellcôme Hotel has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Wellcôme Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Filipino cuisine. One of the dining venues will be unavailable from 22 September 2021 to 21 September 2023 (dates subject to change).
What's the area around Wellcôme Hotel like?
Wellcôme Hotel is in Camputhaw, a short 10-minute walk from Ayala Center and 15 minutes' walk from Waterfront Cebu City Casino.
Wellcôme Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
4/10 Fair
1 Mar 2020
terris
terris, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 Dec 2019
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2019
Near Ayala Mall and House of Lechon. Breakfast mediocre. Staff friendly but have very little knowledge about their surroundings. Rooms, bathrooms in various states. Some better, some worse.
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
14 Oct 2019
aleksandr
aleksandr, 13-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jul 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2019
Great stay near Ayala Mall
The room was comfy. I asked to be transferred to a new room because of a weak wifi signal. It was done swiftly and the staff was helpful. Breakfast was great, very Filipino!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
21 Apr 2019
Never again
Stay here 2x every year for last 8 years...January 2019 and now april 5th 2019..dirty rooms..bar area..not good..im foreign man..i always tip the same amount of bill..never again since you people automatically add 10% to the bill...better hotels near welcome hotel for same or cheaper price...not eorth staying here...
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Mar 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2019
We would like to stay again and again
It was great....
Elie Rose
Elie Rose, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
12 Mar 2019
Give it a pass
Is time to moves on to a newer hotel
Towel too old
WiFi slow
Front desk staff bad attitude
Ask for late checks out , straight answer is NO
He never checks or even try
Aircon too loud
Mini fridge not working
My room is 308
LEOW SHEAU
LEOW SHEAU, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Jan 2019
Better then most places
Great stay and location. Old dried towels needs replaced. Had small problem with shower water flooding. Great WiFi and staff.
Steven
Steven, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2019
just ok
it was a nice stay, the staff are friendly. the only complains we have is, its quite far from the city and the pool is quite small.
Anna
Anna, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 Nov 2018
Verified traveller
6-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2018
Nice hotel very close to Ayala Mall
The Wellcome Hotel is located within a 5 minute walk to Ayala Mall. The Hotel itself is aged but they are renovating and the parts that are renovated are lovely. Rooms are very clean and staff are amazingly helpful. We had a leaking shower which was very bad and they very quickly relocated us to a another room. The breakfast is more than enough and the view from the rooftop bar is beautiful to enjoy at night with a cold beer after shopping all day. Pool is only small but is perfect to cool off in.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
25 Sep 2018
Nice hotel close to shopping centre
Location is ideal for shopping staff very accommodating undergoing some renovations. Only complaint noisey air conditioning in room and had arranged via email fir airport pickup but no one showed up so just caught a taxi which ended up being much cheaper
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
1 Aug 2018
The towels and bed sheets seems old. Found a strand of hair on the beddings upon arrival. Food is not so good but reasonable for the price we have paid. Staff were courteous and smiling.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
2/10 Poor
28 Jul 2018
Dont stay here
Do yourself a favor and dont stay here. Breakfast buffet is the worst of any place i have stayed. They advertise they have a swimming pool, but fail to mention its for little kids. Its 12 feet X 12 feet, and 2 1/2 feet deep, this is no joke. False advertising. Food here is horrible.
Mickey
Mickey, 4-night trip
Verified Expedia guest review
6/10 Good
26 Jul 2018
Good for a night or two
Simple no-frills hotel. OK for a short stay. Tiny pool.
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
6 Jun 2018
Room are good and clean,service not so we hope you to improve it,making food take an hour max 1and haft hour just to serve it.but our stay will super gooa and also buffet im breakfast I will you super good!.
Mikkel
Mikkel, 8-night family trip
Verified Hotels.com guest review
6/10 Good
28 May 2018
I have stayed here many times and was great. When I checked in there was no towels . I had to call reception 3 times to get towels.
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Mar 2018
Vanessa
Verified Hotels.com guest review
8/10 Very good
13 Feb 2018
Nice cosy small hotel
We enjoyed our stay here. The pool small but cute. Big Roof deck restaurant and CR with music and phone in it. Nice beds and tv
Joel
Joel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Jan 2018
Good price for the value
Decent hotel with very good value. Close from shopping mall and convenient for shop and dining.
Kengo
Kengo, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
12 Jan 2018
Breakfast at hotel so good nice sleep clean room and relaxing...
Cute swimming pool my son was enjoy
There little pool