Elevate your stay in one of London's most prestigious neighborhoods. Take advantage of concierge services and a 24-hour front desk to make your trip unforgettable.
Experience the best of London at Cheval Phoenix House, a luxury aparthotel near Buckingham Palace. Stay connected with in-room WiFi, get active at the gym, and enjoy convenient services like dry cleaning/laundry and tour/ticket assistance.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Lounge area
Pet-friendly
Gym
Connecting rooms available
Non-smoking
24/7 front desk
Main amenities (9)
34 smoke-free apartments
Daily housekeeping
Fitness centre
24-hour front desk
Air conditioning
Laundry service
Self-serve laundry
Concierge services
Tour/ticket assistance
Feel at home (6)
Free cots/infant beds
Kitchen
Connecting/adjoining rooms available
Separate sitting area
Television
Daily housekeeping
The current price is ฿13,478
฿13,478
฿16,174 total
includes taxes & fees
27 Feb - 28 Feb
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe One Bedroom Apartment with Sofa Bed
Deluxe One Bedroom Apartment with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
56 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
View all photos for Deluxe Two Bedroom Apartment
Deluxe Two Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
73 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 4
1 Double Bed and 2 Single Beds
View all photos for Luxury Loft Open Plan One Bedroom
Luxury Loft Open Plan One Bedroom
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
50 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed
Deluxe Loft Open Plan One Bedroom with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
56 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Queen Bed and 1 Single Sofa Bed
View all photos for Deluxe One Bedroom Apartment
Deluxe One Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
46 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Double Bed
View all photos for Luxury One Bedroom Apartment
Luxury One Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
43 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Luxury One Bedroom Apartment with Sofa Bed
Luxury One Bedroom Apartment with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
46 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
View all photos for Luxury Open Plan One Bedroom Apartment
Hyde Park Corner Underground Station - 16 min walk
Restaurants
Startisans, Duke of York Square - 6 min walk
Sloane Square Station - 4 min walk
Granger & Co - 2 min walk
Colbert - 3 min walk
The Hari Bar & Garden Terrace - 6 min walk
About this property
Cheval Phoenix House
When you stay at Cheval Phoenix House, you'll be within a 15-minute walk of Sloane Square and Hyde Park. Guests can visit the fitness centre for a workout, and freebies such as WiFi and wired Internet are added perks. Apartments feature bonuses such as kitchens and washers/dryers, along with iPod docks and flat-screen TVs. Public transportation is only a short walk: Sloane Square Underground Station is 4 minutes and Knightsbridge Underground Station is 12 minutes.
Languages
English, Hindi, Romanian
At a glance
Property size
34 apartments
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Free cot/infant bed
High chair
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Espresso maker
Coffee/tea maker
Cookware/dishes/utensils
Toaster
Electric kettle
Dining
Dining table
Bedrooms
Egyptian cotton sheets
Bed sheets provided
Bathrooms
Shower
Towels provided
Slippers
Hairdryer
Bathrobes
Designer toiletries
Living spaces
Sitting area
Entertainment
Flat-screen TV with satellite service
DVD player
iPod docking station
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
GBP 150 per accommodation per stay
Food and water bowls are available
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
24-hour front desk
Mobile key entry
Location highlights
Near a metro station
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
6 floors
1 building
Access via exterior cooridors
Connecting/adjoining rooms avaliable
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 150 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House London
Cheval Phoenix House Aparthotel
Cheval Phoenix House Aparthotel London
Frequently asked questions
Does Cheval Phoenix House offer free cancellation for a full refund?
Yes, Cheval Phoenix House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cheval Phoenix House?
Yes, pets are welcome. There's a charge of GBP 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Cheval Phoenix House?
Sorry, there's no on-site parking at Cheval Phoenix House.
What are the check-in and check-out times at Cheval Phoenix House?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing is available.
What is there to do at Cheval Phoenix House and nearby?
Maintain your daily exercise routine at the gym.
Does Cheval Phoenix House have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around Cheval Phoenix House like?
Cheval Phoenix House is a short 4-minute walk from Sloane Square Underground Station and 14 minutes' walk from Hyde Park.
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Cheval Phoenix House Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Sep 2024
A great property and a credit to the Cheval brand.
Emma
Emma, 3-night trip
10/10 Exceptional
5 Feb 2025
A very comfortable stay
We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
MARIA
MARIA, 18-night trip
10/10 Exceptional
21 Sep 2022
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Kweku
Kweku, 1-night trip
8/10 Very good
23 Oct 2024
Themis
Themis, 1-night trip
10/10 Exceptional
15 Oct 2024
Diane
Diane, 4-night trip
10/10 Exceptional
17 Feb 2023
Jade Sau Yung
Jade Sau Yung, 4-night trip
8/10 Very good
25 Oct 2022
PAULA
PAULA, 3-night trip
10/10 Exceptional
30 Aug 2022
Verified traveller
2-night trip
8/10 Very good
25 Jun 2022
Verified traveller
4-night trip
10/10 Exceptional
9 Feb 2022
Excellent value
Very good overall for location and excellent value
Verified traveller
2-night trip
8/10 Very good
7 Dec 2021
Nice apartment, uncomfortable sleep
Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room.
The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Verified traveller
1-night trip
10/10 Exceptional
4 Oct 2021
Sonya
Sonya, 2-night trip
10/10 Exceptional
26 Sep 2021
Superb accommodation in Knightsbridge
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
John
John, 2-night trip
8/10 Very good
16 Nov 2020
Verified traveller
1-night trip
10/10 Exceptional
21 Sep 2020
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
7 Feb 2020
Carsten
Carsten, 1-night trip
10/10 Exceptional
14 Jan 2020
good
Good
Verified traveller
1-night trip
4/10 Fair
9 Jan 2020
Perfectly adequate but overpriced for what you get
The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Allison
Allison, 3-night trip
2/10 Poor
16 Nov 2019
Unimpressed!!
Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip
In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Verified traveller
1-night trip
10/10 Exceptional
19 Sep 2019
ricardo
ricardo, 6-night trip
10/10 Exceptional
17 Mar 2019
Loved this place and the area
We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
James
James, 3-night trip
10/10 Exceptional
10 Feb 2019
Christopher
Christopher, 1-night trip
10/10 Exceptional
29 Jan 2019
Excellent
Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Nadia
Nadia, 2-night trip
10/10 Exceptional
5 Jan 2019
Mariam
Mariam, 3-night trip
10/10 Exceptional
2 Jan 2019
O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit