At Hakone Yumoto Onsen Tenseien, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. Guests will have free perks like WiFi and self parking. Also, Hakone Kowakien Yunessun and Hakone Shrine are within a short drive.
Languages
Japanese
At a glance
Hotel size
198 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
What to do
Hot springs
Services
24-hour front desk
Luggage storage
Facilities
Garden
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Services include Thai massages and massages. There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1925 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone
Frequently asked questions
Does Hakone Yumoto Onsen Tenseien offer free cancellation for a full refund?
Yes, Hakone Yumoto Onsen Tenseien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Yumoto Onsen Tenseien?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Yumoto Onsen Tenseien?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hakone Yumoto Onsen Tenseien?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hakone Yumoto Onsen Tenseien and nearby?
Onsite recreation at Hakone Yumoto Onsen Tenseien includes hot springs. Hakone Yumoto Onsen Tenseien also has a garden.
What's the area around Hakone Yumoto Onsen Tenseien like?
Hakone Yumoto Onsen Tenseien is a short 13-minute walk from Tenzan Onsen and 10 minutes' walk from Sounji Temple.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 19, 2024
keiko
keiko, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Siu pang benny
Siu pang benny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2024
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside.
The service is also great. Everyone is professional and helpful.
To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor.
I'll definitely stay again!
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Very nice hotel
Shlomi Shlomo
Shlomi Shlomo, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 28, 2024
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Justin
Justin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Nickolaus
Nickolaus, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 15, 2024
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB.
When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Shlomi Shlomo
Shlomi Shlomo, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
RUI
RUI, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 15, 2024
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Zara
Zara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2024
Marie
Marie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
10/10 Exceptional
Nov 8, 2019
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2019
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Verified traveler
1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
May 28, 2019
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 24, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2019
James Chan Bong
James Chan Bong, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2018
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Jeanine
Jeanine, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Dec 15, 2018
Dean
Dean, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2018
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2018
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2018
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2018
A hotel with great setting
Lovely hotel and nice hotspring... the grounds are great as well. Had a very relaxing visit.
Mike
Mike, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 27, 2018
Bring a towel
Considering the hotel is promoted arround bathing the same one
for four days seemed odd.
Terris
Terris , 3-night trip
Verified Orbitz guest review
10/10 Exceptional
Oct 14, 2017
Fantastic place to stay
We had a fantastic one night stay. The onsen was great and the food choices for the breakfast and dinner buffets were great. Beautiful gardens by day and night.
Wendy
Wendy, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2017
Nice hotel ( Steven from Mississauga, Canada)
Quiet environment, nice and comfortable. Buffet breakfast and dinner ( included in the booking price) full of varieties. Staffs are helpful and speak reasonably good English. Hot bath, we used the public one is clean and nice and service is 23 hours a day, except 9 am to 10 am for cleaning. As indicated by previous clients, a bit (15 minutes walk ) uphill to hotel from Hakone - yumoto train station . You can either take the local bus (100 yens)( better if your luggage nit too big ) or a taxi . From hotel to train station is downhill. Ask the info at the train station if you wants to walk. Overall, nice hotel.