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Hotel Puerta del Sur

3.5 star property
Riverfront hotel with restaurant, connected to the convention centre, near Rio Cruces Bridge

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Photo gallery for Hotel Puerta del Sur

Surrounded by lush greenery, this hotel features a modern design with a large pool and expansive windows.
Property video
Escape to a secluded cabin surrounded by dense foliage and towering trees.
Relax in this inviting living area with a high ceiling and stunning views of the surrounding water and trees.
Enjoy dining al fresco amidst lush greenery and flowering plants on the outdoor deck.
A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness centre and a sauna.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free breakfast
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • 3 hot tubs
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
The current price is ฿3,159
฿3,159 total
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Relax in this cozy loft-style room featuring a large bed, wooden nightstand, and comfortable chair.

Standard Room

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin with Terrace

Relax in this inviting space with a large bed, bedside table, and comfortable chair.

Superior Twin with Terrace

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Twin

Relax in a spacious room with two beds, a desk, and a window offering a view of the outdoors.

Junior Suite Twin

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

Enjoy a peaceful retreat with two single beds, a flat-screen TV, and a desk, offering a serene view of the outdoors.

Superior Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Enjoy a panoramic view of the surrounding landscape from this well-appointed room with a large bed and cozy workspace.

Junior Suite

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Relax in comfort with a large bed and a view of the outdoor seating area.

Superior King con Terraza

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Relax in comfort with a large bed, two nightstands, and a window offering a scenic view.

Superior King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 3 min walk - 0.3 km
  • Costanera Arturo Prat - 2 min drive - 1.3 km
  • Valdivia Square - 2 min drive - 1.3 km
  • Casino Mundo Dreams - 2 min drive - 1.6 km
  • Cervecería Kunstmann - 3 min drive - 2.7 km

Getting around

  • Valdivia (ZAL-Pichoy) - 29 min drive
  • Antilhue Station - 40 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Planeta Brunch - ‬3 min drive
  • ‪Sweet & Gourmet - ‬14 min walk
  • ‪El Bunker - ‬12 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪La Bota Cervecera Brew Restaurant - ‬8 min walk

About this property

Hotel Puerta del Sur

A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness centre and a sauna.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 40 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered on-site self-parking
    • On-site parking is limited

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Paddleboard on-site

What to do

  • Kayaking
  • Boat tours
  • Paddleboard on-site
  • Pool table
  • Bike tour information
  • Fishing

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Bike cleaning
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Marina
  • 3 hot tubs
  • Sauna
  • Banquet hall
  • Dock
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Area rugs in room
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CLP 53500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • The seasonal pool is open from December to March

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia
HELP_OUTLINE

Frequently asked questions

Does Hotel Puerta del Sur offer free cancellation for a full refund?

Yes, Hotel Puerta del Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta del Sur?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Hotel Puerta del Sur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Puerta del Sur?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Puerta del Sur?

You can check in starting at 3 PM. Check-out time is noon.

Is there an on-site casino at Hotel Puerta del Sur?

No, this hotel doesn't have a casino, but Casino Mundo Dreams (2-min drive) is nearby.

What is there to do at Hotel Puerta del Sur and nearby?

Have fun with on-site activities such as kayaking, fishing and cycling. Additional recreation nearby includes casino gaming. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Puerta del Sur also has a fitness centre and a garden.

Are there restaurants at or near Hotel Puerta del Sur?

Yes, there's an on-site restaurant.

Does Hotel Puerta del Sur have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Puerta del Sur like?

Hotel Puerta del Sur is located by the river, a short 2-minute walk from Rio Cruces Bridge and 11 minutes' walk from Parque Saval.

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Hotel Puerta del Sur Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Great restaurant and amenities. In a good location near to Valdivia.
Gary, 2-night trip

10/10 Excellent

Extremely nice hotel for the price.
Matt, 1-night trip

10/10 Excellent

Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Alejandro, 2-night trip

10/10 Excellent

Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Marion, 4-night trip

10/10 Excellent

Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
niall, 2-night trip

10/10 Excellent

Good
Miguel, 1-night trip

10/10 Excellent

Relaxing Vacations

Very good hotel, very conveniently located near a mangrove area, for bird watching
Alex, 2-night trip

10/10 Excellent

Jewel in Valdivia

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Antonia, 1-night trip

10/10 Excellent

We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Todd, 1-night trip

10/10 Excellent

Lady at breakfast was very accommodating.
George, 1-night trip

8/10 Good

Nice hotel

It's a nice hotel, well located, very quiet and beautiful view of the river.
Eduardo S, 1-night trip

6/10 Okay

The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!
Joseph, 1-night trip

10/10 Excellent

Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
ingrid, 1-night trip

8/10 Good

The hotel was nice, but there was stains on the carpet and not very many in amenities. The tile in the bathrooms were cracked in need of repair. It’s certainly overpriced for what you get.
Joseph, 1-night trip

10/10 Excellent

Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Eduardo Suarez, 1-night trip

8/10 Good

All Good!
Claudio, 1-night trip

8/10 Good

Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Marty, 2-night trip

10/10 Excellent

La atención y el hotel
Agustina, 1-night trip

10/10 Excellent

Agustina, 3-night trip

10/10 Excellent

Isabella, 1-night trip

10/10 Excellent

Roberto, 2-night trip

10/10 Excellent

2-night trip

8/10 Good

Lugar muy acogedor.

El hotel es genial, sus instalaciones y su entorno es único. Quizás deben tener una mayor variedad en la carta del restaurante y tener una precios más competitivos con otros locales de la ciudad. En cuanto al muelle se recomienda poner letreros de advertencia en la zona donde hay humedales para los niños que no conocen esa zona.
Rodrigo, 2-night trip

8/10 Good

Anders, 1-night trip

6/10 Okay

Las habitaciones no tienen aire acondicionado, el personal no tiene información concreta de los servicios del hotel así como el procedimiento para hacer uso de las instalaciones, las duchas son antiguas y súper incómodas
JUAN, 2-night trip