Located near a train station, El Castillo is a great choice for a stay in Ponferrada. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
Languages
Spanish
At a glance
Hotel size
48 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 15.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free reception (selected days)
Working away
Meeting rooms
Conference space (915 square feet)
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Cot/infant bed available
Rollaway/extra bed available
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
In-room safe
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Continental breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 5 for children
Late checkout can be arranged for an extra charge of EUR 10.00 (subject to availability)
Parking
Self-parking costs EUR 15.00 per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 April until 1 October.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
El Castillo Hotel Ponferrada
El Castillo Ponferrada
El Castillo Hotel
El Castillo Ponferrada
El Castillo Hotel Ponferrada
Frequently asked questions
Does El Castillo offer free cancellation for a full refund?
Yes, El Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Castillo?
Sorry, pets aren't allowed.
Is parking offered on site at El Castillo?
Yes. Self-parking costs EUR 15.00 per day.
What are the check-in and check-out times at El Castillo?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 10.00 (subject to availability).
Are there restaurants at or near El Castillo?
Yes, there's an on-site restaurant, El Castillo de Clod.
What's the area around El Castillo like?
El Castillo is a short 4-minute walk from Basilica de la Encina and 4 minutes' walk from Castillo de los Templarios.
El Castillo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
31 May 2024
Location was in the old town and we had two days to rest with lots to see very near the hotel.
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2023
Dianna
Dianna, 1-night trip
Verified Expedia guest review
6/10 Good
9 Jun 2023
Bathroom too small , language barrier, otherwise good
Victoria
Victoria, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 Apr 2023
Regina
Regina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sep 2022
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jun 2022
ANDREW
ANDREW, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 May 2022
Very nice, but way too hot for me
Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2019
Great location
affordable and clean, the hotel is located right by the castle and has easy access to restaurants and bars within walking distance
Warren
Warren, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2019
Great Hotel
Good location and clean, charming rooms. Right across from the Castillo and close to restaurants and shopping. Customer service was great.
Tatiana
Tatiana, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
1 Jan 2019
Nice location, but service is an issue
The room I requested, was given to some other person. The person at the front desk was nice, but unable to really solve things. The location was nice, they just have to make sure you get what you paid for! Twin is a twin bed, queen is a queen bed, (2 people). Make sure you call before arriving, you might just have a smoking room if you request a non smoking
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sep 2018
Great hotel
Comfortable, clean hotel in a perfect location.
Donna
Donna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Apr 2018
Great location next to the Castle and Camino
Very good premise, with very kind helpful staff and very clean. Wonderful location, it is less than 3 minutes walk to the Castle and the beginning/continuation of the Camino.
Marce
Marce, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2018
Great service!
Incredible service from the reception staff.
Clean modern rooms.
Great location.
ray
ray, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Jun 2017
Value in center of old city
Enjoyed convenience to old city.
E LeBaron
E LeBaron, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2017
Very central for castle and the old town.
I am happy to say that I do not recognise some of the negative comments that I read about this hotel. We were served by the kindest staff, had a good made to order breakfast with freshly squeezed orange juice, excellent dinners and free parking. The room was adequate, the bathroom very good. My only moan would be that I prefer a duvet over blanket and sheet.
mmr
Verified Expedia guest review
8/10 Very good
26 Aug 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
15 May 2016
Adequate for the price
Great location and friendly staff. Beautiful mountain views. Bed was small and uncomfortable, with one long shared pillow.
Peggy
Verified Hotels.com guest review
8/10 Very good
12 Dec 2015
Great place to take a break while doing The Camino
The hotel is near all the major attractions. Also, plenty of restaurants and bars within walking distance.
Guillermo
Verified Hotels.com guest review
8/10 Very good
6 Jul 2015
Nice place for Camino stay
We were walking the Camino and it was a clean basic but nice place to stay. Everyone was helpful and very friendly.
Cheri
Verified Hotels.com guest review
8/10 Very good
5 May 2014
First stop on El Camino
This was our first place we book while walking a section of the El Camino. The place was very clean. Very nice bathrooms. Had a little cafe to have breakfast before heading out in the morning. Would recommend.
Verified traveller
Verified Expedia guest review
8/10 Very good
27 Sep 2013
Close to castle
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2013
If your visiting the town, you wont need much more
Lovely hotel, in a really nice town, and a good location within walking distance of lots of restaurants. Would stay there again.
Verified traveller
Verified Expedia guest review
6/10 Good
7 Aug 2012
Hotel beside the castle
Close to the castle.... actually it's right next door to the castle. Not far from downtown.