Honestly, this might be the best hostel in which we have ever stayed. My wife & I have several dozen hostels in as many countries under our belts. The staff is amazingly helpful. There was a Dutch understudy named Feliz who was so knowledgeable. And willing to share. And the lovely Katarina may be the kindest chilena in a country of wonderful people. If you can swing it, stay in the apartment on Monjitas. AMAZING view!! Very clean, decent breakfast, kitchen, wi-fi, central to everything-15 minutes to bellavista (bars, fries, Pablo nerudas house). And 10 minutes to La Vega ( vegetable market, good cheap Chilean food). Everyone speaks decent English.