6/10 ดี
27 ก.ย. 2025
Bad Experience Night 1 of 6
First night of a 6 night stay was not good. The rest of the stay was okay.
I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite.
I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working.
From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner.
Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained.
Please note its cancellation policy. They will not compensate you or for these inconveniences.
And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night.
Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
Anthony
Anthony, ทริป 6 คืน
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