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Swan Novo Hamburgo

4.0 star property
Novo Hamburgo hotel with indoor pool and restaurant

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Photo gallery for Swan Novo Hamburgo

Front of property
Reception
Lobby
Bar (on property)
Interior
In the heart of Hamburgo Velho, Swan Novo Hamburgo offers a luxurious retreat. Start your day with a free breakfast buffet, then unwind in the sauna or steam room. With an indoor pool, arcade/game room, and Brazilian cuisine at the on-site restaurant previous guests rave about their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Non-smoking
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business centre
  • 6 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is ฿1,393
฿1,463 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, blackout curtains, free WiFi

Executive Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Shower/bath combination
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | Minibar, in-room safe, blackout curtains, free WiFi

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

Minibar, in-room safe, blackout curtains, free WiFi

Standard Casal/Twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite standard twin

Suite standard twin | Minibar, in-room safe, blackout curtains, free WiFi

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Executive Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Executive Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2012
Separate bedroom
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Minibar, in-room safe, blackout curtains, free WiFi

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Property entrance

Novo Hamburgo Business Hotel

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
7.8 out of 10, Good, (80)
The price is ฿1,607
฿1,687 total
includes taxes & fees
1 Apr - 2 Apr
Novo Hamburgo Business Hotel
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About the area

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • Schmitt-Presser House - 5 min walk
  • Municipal Paschoal Carlos Magno Theater - 3 min drive
  • Igreja Evangelica - 3 min drive
  • I Fashion Outlet - 6 min drive
  • Fenac - Events and Business Center - 7 min drive

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 36 min drive
  • Canoas Air Force Base (QNS) - 51 min drive
  • Novo Hamburgo Station - 8 min drive
  • Fenac Station - 10 min drive
  • Industrial - Tintas Killing Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Swan Novo Hamburgo is a great choice for a stay in Novo Hamburgo. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a sauna and a steam room.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 20.00 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Self-parking costs BRL 20.00 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo offer free cancellation for a full refund?

Yes, Swan Novo Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swan Novo Hamburgo?

Yes, there's an indoor pool.

Are pets allowed at Swan Novo Hamburgo?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Swan Novo Hamburgo?

Yes. Self-parking costs BRL 20.00 per day.

Is an airport shuttle service offered by Swan Novo Hamburgo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Swan Novo Hamburgo?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Swan Novo Hamburgo and nearby?

Swan Novo Hamburgo has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Swan Novo Hamburgo?

Yes, there's an on-site restaurant that offers Brazilian cuisine.

What's the area around Swan Novo Hamburgo like?

Swan Novo Hamburgo is a short 5-minute walk from Schmitt-Presser House and 3 minutes' walk from Comunidade Evangelica Hamburgo Velho.

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Swan Novo Hamburgo Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Tudo ok
andre, 1-night trip

8/10 Very good

Changes are not always for the better!
We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
6-night trip

6/10 Good

Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Ricardo, 3-night trip

6/10 Good

Estadia Razoável
Limpeza deixou a desejar, frigobar com mofo dentro dele, area da piscina suja, pessoas fumando na piscina, no quarto tivemos problema com o ar condicionado, as 2 da manha precisamos trocar de quarto para o quarto ao lado que também nao fincionou, voltamos para o quarto inicial mesmo com o ar ruim. Pontos positivos: vista do quarto, chuveiro e cama aconchegante
Lea, 1-night trip

10/10 Exceptional

Jose F, 5-night trip

10/10 Exceptional

Inácio, 1-night trip

10/10 Exceptional

JOSÉ ROBERTO, 1-night trip

10/10 Exceptional

Allan David, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

José Felipe, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Ótimo atendimento
Me hospedei com meu pet e foi super tranquilo! Tinha até caminha e pratinho no quarto. Muito cordiais no atendimento.
Anelise, 1-night trip

10/10 Exceptional

Tássia, 1-night trip

10/10 Exceptional

Paula, 1-night trip

10/10 Exceptional

Maria, 1-night trip

6/10 Good

GASPAR HENRIQUE, 1-night trip

10/10 Exceptional

Ótimo custo x benefício.
Quarto muito confortável. Ótimo café da manhã.
Valesca, 1-night trip

10/10 Exceptional

Rodrigo Della, 1-night trip

8/10 Very good

Hotel confortável
Hotel tradicional e confortável. Os andares altos tem uma vista maravilhosa. O suite tem um ótimo espaço, cama confortável e limpo. A equipe toda é muito gentil e educada. Tem um bom restaurante, embora o preço seja exorbitante.
Aluisio, 6-night trip

10/10 Exceptional

Muito bom
Eloi, 1-night trip

10/10 Exceptional

Magnífico
Perfeita 👏
Alvaro, 1-night trip

10/10 Exceptional

Marcos, 1-night trip

4/10 Fair

Gabriel, 2-night trip

10/10 Exceptional

Amplo e confortável
Quarto amplo e confortável. Estadia tranquila, hotel bem localizado com excelente café da manhã
Ismael, 2-night trip

8/10 Very good

Recomendo hotel, único porto negativo valor diaria pet. Muito caro.
Marcelo, 2-night trip