4/10 Fair
9 Oct 2024
The hotel is lovely and in a great spot. The check in was a nightmare and I found the 2 ladies on the desk very ignorant and not helpful at all. I had asked for two travel cots as there was 2 babies with us and assumed they were included in the price but I had to pay an additional €84 for 2 travel cots which I wasn’t expecting. And when you don’t speak the same language and the 2 girls start talking away in Spanish and you know fine well that your the subject of their conversation is very disrespectful…
Tracey
Tracey, 7-night family trip
Verified Hotels.com guest review