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ibis Cancun Centro

3.0 star property
Step into a world of convenience with shopping at your doorstep. Enjoy easy access to local attractions.

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Photo gallery for ibis Cancun Centro

Exterior
Exterior
Lunch and dinner served, Regional cuisine
Bar (on property)
Shower, eco-friendly toiletries, hair dryer, towels
Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business centre
  • Airport drop-off service
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is ฿1,546
฿2,002 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
  • Airport drop-off service

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (MXN 100 per stay)
    • Covered on-site valet parking (MXN 100 per stay)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Parking

  • Covered self-parking costs MXN 100 per stay
  • Covered valet parking costs MXN 100 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self-parking costs MXN 100 per stay. Valet parking costs MXN 100 per stay.

Is an airport shuttle service offered by ibis Cancun Centro?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 500 per vehicle.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an on-site restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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ibis Cancun Centro Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

GREAT PLACE !!
Jose Luis, 1-night trip

8/10 Very good

It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
3-night trip

10/10 Exceptional

Stay here in Cancun!
Wonderful personnel who were welcoming and helpful! Healthy breakfast, also!
Estelle L, 4-night trip

10/10 Exceptional

Nice hotel
jiadong, 4-night trip

8/10 Very good

Would be nice to have a coffee/tea maker in a room along with a mini fridge.
Virve, 3-night trip

10/10 Exceptional

Great hotel
Great place! A bit smaller room than anticipated but overall great experience!! Thank you all
Vadim, 1-night trip

8/10 Very good

Ideal location in Central Cancun
I stayed here to be closer to my cousin who lives in Central Cancun. The event was a family reunion. The room was fine for my needs. The fab/AC worked fine, the bed was comfortable, i liked the soap and shampoo they offered in the bathroom, and the breakfast (including the coffee) was nice.
Sandra, 3-night trip

8/10 Very good

Excellent location, the staff was friendly, the hotel was fine ( is 3 starts) you get what you paid, for the price is a good opción, restaurantes, shopping, Starbucks in walking distance.

6/10 Good

Friendly staff. 5 min walk to the shopping mall.
Sonja, 1-night trip

10/10 Exceptional

Nice
Klass, 1-night trip

10/10 Exceptional

Great
Cesar, 1-night trip

4/10 Fair

This hotel is old and run down. the tiles are comming up of the floor in the hallways.
Roberto, 1-night trip

8/10 Very good

Good for one night emergency stay, Bed frames in bad condition dirty, Shower are gets the floor soaked because its not well sealed.
Jose, 1-night trip

2/10 Poor

Terrible
Javid, 8-night trip

8/10 Very good

Will break this down by category. Expedia: Easy to book end stop. Only issue was breakfast being included and having to work this out each morning. Small matter but be ready. Hotel (IBIS): Check-in easy. Staff great. Room service excellent. Parking, perfect. Issue... room key working each day. Everyday had to get the key reset. Overall this was a good stay and booking.
Nathan, 7-night trip

2/10 Poor

I understand that Ibis hotels offer basic services, but I was quite disappointed with this particular location. To make matters worse, my wife left a ring behind that should have been easy to locate. Despite numerous attempts to follow up, the response we received was far from satisfactory. Overall, a very disappointing experience.
Fabio, 1-night trip

10/10 Exceptional

DIEGO, 1-night trip

10/10 Exceptional

Gilberto, 1-night trip

10/10 Exceptional

Laura Angelica, 2-night trip

10/10 Exceptional

Bueno
Algo normal, en general buen hotel para estancias cortas
1-night trip

10/10 Exceptional

Juarez, 4-night trip

4/10 Fair

ALINE, 1-night trip

10/10 Exceptional

dolores A, 4-night trip

6/10 Good

ROCIO, 4-night trip

10/10 Exceptional

HECTOR, 1-night trip