Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 2 min walk - 0.2 km
Zermatt Visitor Center - 10 min walk - 0.9 km
Zermatt-Furi Gondola - 11 min walk - 1.0 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 77 min drive
Geneva International Airport (GVA) - 80 miles/128.8 km
Zermatt Gornergratbahn Station - 10 min walk
Zermatt (QZB-Zermatt Train Station) - 11 min walk
Zermatt Station - 11 min walk
Restaurants
Zermatt Kaffee Rösterei & Kitchen - 4 min walk
Harry`s Ski Bar - 5 min walk
Snowboat Bar - 6 min walk
Zer Mama Bistro - 6 min walk
Papperla Pub - 3 min walk
About this property
Hotel Ambiance
Hotel Ambiance offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights include a terrace and a garden.
Languages
English, French, German, Italian
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 1950
Safe-deposit box at front desk
Garden
Terrace
Arcade/games room
Spa services
Sauna
Accessibility
Lift
Room amenities
Be entertained
IPod docking station
Television
Home comfort
Heating
Electric kettle
Dressing gowns
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 per person
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per day
Pool, spa, & gym (if applicable)
The sauna is accessible for CHF 7 per person, per day
Policies
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt
Frequently asked questions
Does Hotel Ambiance offer free cancellation for a full refund?
Yes, Hotel Ambiance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ambiance ?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Ambiance ?
Sorry, there's no on-site parking at Hotel Ambiance .
What are the check-in and check-out times at Hotel Ambiance ?
Check-in start time: 4 PM; check-in end time: 7:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Ambiance and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a sauna, an arcade and a garden.
What's the area around Hotel Ambiance like?
Hotel Ambiance is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 2 minutes' walk from Zermatt - Furi.
Hotel Ambiance Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Aug 2024
Quiet stay
The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Kerri
Kerri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2024
Steven
Steven, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Apr 2024
View of the matterhorn from our hotel room was excellent
Eddie
Eddie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2024
Nice location
A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Lauren
Lauren, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2023
This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Kevin
Kevin, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2023
Nice property. Friendly and helpful staff
Tui
Tui, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2023
Lovely stay!
We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
William
William, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2023
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Sharath
Sharath, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2023
I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Ann
Ann, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2023
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Carl
Carl, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Apr 2023
Very pleasant and comfortable
Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Darren
Darren, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2023
john
john, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2022
Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn"
Pet friendly, clean, and great location! I will not look elsewhere when I return!
Arya
Verified Expedia guest review
8/10 Very good
20 Sep 2022
Overall, it was a pleasant and beautiful stay.
There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling.
Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.
NANTHINI
NANTHINI, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2022
Gem of a hotel with service and amenities better than your average 5 start hotel.
Very simple / basic rooms, but fantastic staff, amazing breakfast, excellent 30minute slots booking system of the outside jacuzzi with view of the Matterhorn and the sauna so they are in fact private. Drinks served in the hot tub etc etc etc. Just really amazing. And location is good.
Philip
Philip, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2020
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jan 2020
Erica
Erica, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2019
Cosy, great view of the Matterhorn. Friendly staff, swift check in and check out. Walking distance from Zermatt train station.
Ryan
Ryan, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
13 Dec 2019
Hotel Ambiance is a gem in Zermatt.
The property was outstanding, staff were warm and very helpful.
Would recommend this hotel highly and will stay there again.
Donna
Donna, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2019
Very nice, very thoughtful staff at Ambiance. The amenities were all well set up and in good condition. Overall, excellent stay.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2019
Matterhorn stay
Excellent hotel, great location, great view from our room of the Matterhorn. Good size room with balcony. Very helpful front desk,
paul
paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2019
A Good Hotel
The view of Matterhorn from my room was superb. Room is clean. The receptionist who attended to us was very helpful. Breakfast was good
KWEK
KWEK, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
27 Sep 2019
Property refused to work with us on a refund or allowing us to use even a fraction of the money we spent on a different day due to being unable to physically reach the hotel as it is in a car-free zone.
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
21 Sep 2019
Good hotel within 15 mins walk to main market..!!
good hotel within 15 mins walks from the main market / train station. Room were good size and very clean. There was no air conditioning but the weather was cold during night. I wonder if it becomes too hot during summer season. Staff was very polite and cooperative.