6/10 Good
2 Oct 2024
Bad front desk service
The property is pretty, view is spectacular. The front desk personnel although nice, once called on room landline to complain that other guests should be able to click pictures on the terrace of my room (not the shared one) and thought that she could lecture me on random unnecessary stuff. She didn’t know how to properly convey anything nor had anything important to say expect waste my time to take favour of guests who started clicking pictures putting their phone on our table when we were having drinks on the table, so we had to leave and after half an hour had to request the other guests to let us use our table. Very annoying front desk person who doesn’t know how to do her job well and thinks it’s okay to bother guests on vacation because of other guests who lack common sense and manners.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review