In the heart of a vibrant shopping district, Cumberland Resort and Spa offers an idyllic retreat. Relax with family at the outdoor pool and children's pool, explore the garden or indulge in a rejuvenating hot stone massage at the onsite spa. With mini golf and free WiFi for all guests to enjoy.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Pet-friendly
Pool
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Full-service spa
Outdoor pool
Sauna
Children's pool
Hot tub
Room service
Babysitting
Business centre
Meeting rooms
Airport shuttle
Terrace
For families (6)
Cots/infant beds (surcharge)
Babysitting (surcharge)
Children's pool
Kitchen
Separate bath and shower
Separate dining area
The current price is ฿6,703
฿6,703
฿6,703 total
includes taxes & fees
12 Mar - 13 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub
Romantic Spa Villa, 2 Bedrooms, Jetted Tub
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
100 sq m
Sleeps 4
2 King Beds OR 4 Single Beds
View all photos for Romantic Villa, 1 Bedroom, Jetted Tub
Romantic Villa, 1 Bedroom, Jetted Tub
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
120 sq m
Sleeps 2
1 King Bed OR 2 Single Beds
View all photos for Family House, 4 Bedrooms, Jetted Tub
Family House, 4 Bedrooms, Jetted Tub
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
200 sq m
Sleeps 8
4 King Beds OR 8 Single Beds
View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub
Executive Cottage, 2 Bedrooms, Jetted Tub
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
170 sq m
Sleeps 4
2 King Beds OR 4 Single Beds
View all photos for Executive Villa, 3 Bedrooms
Executive Villa, 3 Bedrooms
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
130 sq m
Sleeps 6
3 King Beds OR 6 Single Beds
View all photos for Executive Cottage, 1 Bedroom, Jetted Tub
Executive Cottage, 1 Bedroom, Jetted Tub
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
100 sq m
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private hot tub
Heating
Kitchen
350 sq m
Ocean view
Sleeps 12
5 King Beds OR 10 Single Beds
View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Garden View
Kingston and Arthur's Vale Historic Area - 3 min drive - 2.5 km
Norfolk Island Botanic Garden - 3 min drive - 2.2 km
The Arches - 4 min drive - 3.1 km
Emily Bay Beach - 5 min drive - 3.4 km
Mount Pitt - 13 min drive - 9.8 km
Getting around
Norfolk Island (NLK) - 6 min drive
Airport shuttle (surcharge)
Restaurants
The Olive - 5 min walk
The Bowlo Bistro - 8 min walk
High Tide Kitchen - 10 min walk
Golden Orb - 11 min walk
Chinese Emporium - 12 min walk
About this property
Cumberland Resort and Spa
Cumberland Resort and Spa is just 2.6 mi (4.1 km) from the airport and offers a shuttle (available 24 hours). You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps or hydrotherapy. A hot tub and a sauna are offered, and in-room conveniences include washers/dryers and fridges.
Languages
Afrikaans, Dutch, English
At a glance
Hotel size
13 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay for free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Free daily reception
Room service (limited hours)
Travelling with children
Children's pool
Mini golf
Babysitting (surcharge)
What to do
Mini golf
Discount at nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
Business centre
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
4 buildings/towers
Built in 1980
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Accessible airport shuttle
Roll-in shower
Wheelchair-width doorways
No lift (single-level property)
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
DVD player
50-inch LCD TV
Premium cable channels
Home comfort
Heating
Ceiling fan
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Washer and dryer
Laundry detergent
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
What to enjoy
In-room massage
Balcony
Individually decorated
Separate dining area
Separate living room
Freshen up
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes and utensils
Dishwasher
Blender
Mixer
Spices
More
Daily housekeeping
Eco-friendly cleaning products provided
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of AUD 30 per person (return)
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for AUD 15.0 per night
Rollaway beds are available for AUD 15.0 per night
Airport shuttle for children between the ages of 2 and 11 costs AUD 15 (return)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cumberland Norfolk Island
Cumberland Resort Norfolk Island
Cumberland Resort Spa
Cumberland Spa Norfolk Island
Cumberland Resort and Spa Hotel
Cumberland Resort and Spa Norfolk Island
Cumberland Resort and Spa Hotel Norfolk Island
Frequently asked questions
Is there a pool at Cumberland Resort and Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cumberland Resort and Spa?
Yes, pets stay free.
Is an airport shuttle service offered by Cumberland Resort and Spa?
Yes, an airport shuttle is available. The charge is AUD 30 per person return.
What are the check-in and check-out times at Cumberland Resort and Spa?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Cumberland Resort and Spa and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cumberland Resort and Spa also has an outdoor pool and a sauna, as well as a picnic area and a garden.
Does Cumberland Resort and Spa have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Cumberland Resort and Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a mixer and a blender.
Does Cumberland Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cumberland Resort and Spa like?
Cumberland Resort and Spa is a short 6-minute drive from Norfolk Island (NLK) and 6 minutes' walk from Queen Victoria's Garden.
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Cumberland Resort and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
12 Sep 2024
This property is well situated for walking into town for meals and shopping. It is a little tired,the showers don't work to well, but the kitchen was well stocked with everything you could need to self cater, and the beds were clean and comfy and the staff were friendly and helpful.
Karen
Karen, 7-night trip
10/10 Exceptional
25 Aug 2024
We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome.
Bruce
Bruce, 28-night trip
6/10 Good
17 Nov 2024
Calling this property 4-star is a bit fanciful. It's all very dated and tired and the grounds and gardens need urgent refreshing. Full praise for Tima and her team though who were very professional and welcoming.
Ambra
Ambra, 4-night trip
8/10 Very good
8 Mar 2023
Beautiful friendly staff and welcoming, always accommodating and ready to help. Location within town is convenient and very quiet, perfect for a break here in Norfolk Island.
Jorge
Jorge, 7-night trip
10/10 Exceptional
18 Jun 2023
Ideal location
Clayton
Clayton, 2-night trip
10/10 Exceptional
10 Sep 2024
Propert manager was fabulous. Nothing too much trouble
Judy
Judy, 7-night trip
10/10 Exceptional
16 Apr 2023
This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
Donna
Donna, 4-night trip
10/10 Exceptional
17 Feb 2024
The operators are very friendly and focussed on customer requirements
Martin
Martin, 7-night trip
10/10 Exceptional
1 Apr 2023
Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
Gary
Gary, 7-night trip
10/10 Exceptional
23 Jan 2024
I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.
Brenton
10/10 Exceptional
1 Dec 2023
Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Colin
Colin, 6-night trip
10/10 Exceptional
11 Aug 2023
Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
Mark
Mark, 5-night trip
10/10 Exceptional
19 Mar 2023
The staff were wonderful. The unit was clean and tidy and fully stocked with everything we needed.
WiFi is very unreliable but I believe it's like that all over the island so pretty much out of their control.
Maurie
Maurie, 7-night trip
8/10 Very good
10 Jan 2024
Good stay
Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Margo
Margo, 7-night trip
8/10 Very good
28 Nov 2024
Needs improvement but tima a big asset
If it wasn’t for the good natured Tima, the resort mgr,, then I probably would be somewhat hesitant in staying. I used half a can of mortein with 3 cockroaches in the bathroom walls and one scurrying across the bed head ledge on my first night. Then l had clusters of ants in my luggage so when I took clothing out each day, t would have to shake it out. There are no provided drawers for clothing. Also photos on websites of the Cumberland do not show clearly all the areas of the resort. To feature the ‘White House’ a large house in a completely different location some 10 minutes by car away should be kept in mind.
Look overall ueah ok but needs improvement
Verified traveller
4-night trip
4/10 Fair
18 Dec 2023
Not recommended at all
Cockroaches were everywhere.
Pooria
Pooria, 3-night trip
10/10 Exceptional
23 Jan 2024
Brenton
Brenton, 5-night trip
8/10 Very good
24 Oct 2021
Mark
Mark, 8-night trip
8/10 Very good
14 Jun 2021
Centrally located.
Verified traveller
7-night trip
8/10 Very good
14 Mar 2021
My husband and I loved the resort and what they provided in the units . Temar was amazing treating us like long lost family. our only complaint was that our unit was not serviced we ha to ask for a linen change as it was so hot we were sweating in bed so the sheets and towels were very manky. plus we were on holidays and still had to sweep the floors wipe over the floors as well what they provided in the unit was amazing we just would have liked our unit at least serviced teicw during our weeks stay.
Verified traveller
7-night trip
10/10 Exceptional
17 Dec 2020
David Ronald
David Ronald, 7-night trip
8/10 Very good
18 Feb 2020
Still a great place to stay in Norfolk!
Norfolk Island is a lovely, quaint place to visit and the Cumberland Resort and Spa is a perfect base to see the Island from. It's a short walk into the heart of town so you don't need a car if you don't want to, but a car is available and included in your accommodation costs if you'd like to explore more (and you should!). You just need to pay insurance costs.
The accommodation itself is very clean, spacious and comfortable.
The staff are amazing. Rael, Tima and the team are extremely welcoming and helpful and will go out of their way to ensure your stay is enjoyable.
Verified traveller
2-night trip
10/10 Exceptional
27 Oct 2019
Great friendly staff, couldn't be more helpful. Close to the town, walking distance to a lot of clubs, cafes, restaurants
Verified traveller
7-night trip
10/10 Exceptional
28 Sep 2019
Staff very helpful, couldn't do enough for us, close to town