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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

Choose dates to view prices

Photo gallery for Hotel Dann Carlton Bucaramanga

Relax by the rooftop pool with city and mountain views, surrounded by lounge chairs and umbrellas.
Relax in style amidst a spacious lobby with a grand chandelier, comfortable seating, and a beautiful view.
Relax in a tranquil setting with a large hot tub and expansive city views.
Guests can relax in the spacious lobby, featuring a mix of seating areas and a reception desk with amenities on display.
Enjoy a serene dining experience with a scenic mountain view from our outdoor dining area.
In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
The current price is ฿2,435
฿2,435 total
22 Aug - 23 Aug

Room options

View all photos for Standard Twin Room, 2 Double Beds

Two single beds with white linens and blue pillows, a desk with a flat-screen TV, and a balcony with city views.

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Relax in comfort with a large bed, desk, and TV in this inviting room.

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Relax in this stylish room with a large bed, desk, and balcony offering a city view.

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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9.4 out of 10, Exceptional, 872 reviews
The price is ฿2,578
฿2,804 total
10 Aug - 11 Aug
Holiday Inn Bucaramanga Cacique by IHG
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About the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km
  • Alfonso Lopez Stadium - 3 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport drop-off service

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Take in the views from the rooftop terrace when you stay at Hotel Dann Carlton Bucaramanga. Guests can visit the spa to be pampered with massages, facials or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 135 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Transfers

    • Airport drop-off on request(available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View – This poolside family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Taikinsa – This restaurant specialises in sushi and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 3
  • Late checkout can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 142800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga
HELP_OUTLINE

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?

Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dann Carlton Bucaramanga?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Dann Carlton Bucaramanga?

Yes, pets are welcome. There's a charge of COP 142800 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dann Carlton Bucaramanga?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Dann Carlton Bucaramanga?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Dann Carlton Bucaramanga and nearby?

Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Dann Carlton Bucaramanga?

Yes, there are 2 on-site restaurants, featuring local and international cuisine, pool views and poolside dining.

What's the area around Hotel Dann Carlton Bucaramanga like?

Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 2-minute walk from San Pio Park and 9 minutes' walk from Cabecera Shopping Mall.

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Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Restaurant
Cities
Lobby
Parking
View

What guests liked

  • Breakfast was consistently described as excellent, delicious, and wonderful with a variety of options. (19 reviews)
  • The spa offered a range of facilities including jacuzzi, sauna, turco, and steam room with city views. (6 reviews)
  • The pool and surrounding facilities were exceptional and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent well-established hotel in a nice central area and with a great roooftop pool and restaurant
Feiber, 8-night trip

10/10 Excellent

Cleanliness, decor, service, friendly staff.
Amparo, 1-night trip

10/10 Excellent

The stay was excellent and the hotel was wonderful.
Carlos, 8-night trip

10/10 Excellent

We have stayed at a few of the Dann properties and always enjoyed. This was no exception. Great location, great staff and accommodations. Food was very good up at the pool restaurant. This is a must stay in the area
Aleic Timothy, 3-night trip

10/10 Excellent

Location fabulous!!!
DIEGO, 1-night trip

10/10 Excellent

Great hotel. No complains.
Jaime, 1-night trip

10/10 Excellent

Best hotel in bucaramanga
michael, 2-night trip

10/10 Excellent

The room was clean and I received top tier service at this hotel. Most likely the best hotel in Bucaramanga
Fidji, 1-night trip

10/10 Excellent

Five stars hotel. Very nice and clean. Attentive and friendly staff. Comfortable bed and spacious room. Excellent breakfast bar.
Amparo, 1-night trip

10/10 Excellent

We love it!
Jaime, 1-night trip

10/10 Excellent

Great experience. We liked a lot. The staff is super friendly and helpful.
Jaime, 3-night trip

10/10 Excellent

Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Alvin, 1-night trip

10/10 Excellent

excelente hotel
JAIRO, 1-night trip

10/10 Excellent

My favorite hotel in Bucaramanga by far. It never disappoints. It's getting a little outdated in some aspects but the cleanliness and service are top notch.
MIchael D, 1-night trip

10/10 Excellent

Excelente hotel
Alexander, 1-night trip

10/10 Excellent

The staff was great always willing to help, safe neighborhood
ken fong, 3-night trip

10/10 Excellent

Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
Luz Marina, 2-night trip

10/10 Excellent

Great location, nice staff and the terrace area is amazing!
Zaida, 5-night trip

10/10 Excellent

Amazing stay, loved
Diana, 1-night trip

10/10 Excellent

Nice area and restaurant I didn’t like being charge a vat tax 19% because my girlfriend is Colombian
Gordon, 1-night trip

10/10 Excellent

Nice and beautiful property. The staff was very helpful and cordial
jose, 3-night trip

10/10 Excellent

The Dann Carlton is without doubt the best hotel in Bucaramanga. I've been staying there with my family in every trip for over 20 years and it never disappoints. The facilities are beautiful, the staff and service are great, the food, especially the breakfast by the pool is delicious. Additionally, the area where the hotel is located is very walkable and safe, surrounded by great restaurants, medical services, and shopping.
Martha Patricia, 3-night trip

10/10 Excellent

I have been at this Hotel three times Now. I love it. The staff is very friendly, and the rooms are very comfortable.
Moníca, 1-night trip

10/10 Excellent

The location was amazing
Maria, 5-night trip

10/10 Excellent

Great !!
Rodrigo, 4-night trip