Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
What's nearby
Avenida Presidente Masaryk - 1 min walk - 0.0 km
Chapultepec Park - 9 min walk - 0.8 km
Auditorio Nacional - 12 min walk - 1.0 km
Antara Polanco - 13 min walk - 1.2 km
National Museum of Anthropology - 3 min drive - 2.0 km
Getting around
Benito Juarez International Airport (MEX) - 33 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
Mexico City Buenavista Station - 20 min drive
Mexico City Fortuna Station - 28 min drive
Tultitlan Lecheria Station - 34 min drive
Polanco Station - 10 min walk
Auditorio Station - 16 min walk
San Joaquin Station - 24 min walk
Restaurants
La Única - 1 min walk
Matisse - 1 min walk
Lampuga Polanco - 1 min walk
Sushi Roll - 1 min walk
La 3Ra Ronda - 1 min walk
About this property
Las Alcobas, a Luxury Collection Hotel, Mexico City
Las Alcobas, a Luxury Collection Hotel, Mexico City offers a great location, putting you within a short 10-minute walk of Paseo de la Reforma and Chapultepec Park. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a health club, a fitness centre and a garden. The property is only a short walk to public transportation: Polanco Station is 10 minutes away.
Languages
English, French, Spanish
At a glance
Hotel size
35 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (13 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–11:30 AM
Restaurant
Room service
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Health club
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Smooth flooring in room
Room amenities
Be entertained
IPod docking station
55-inch flat-screen TV
Premium satellite channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Espresso maker
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Water-efficient showers only
Mobile key entry
Special features
Spa
The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 336.25 per accommodation, per night
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City
Frequently asked questions
Does Las Alcobas, a Luxury Collection Hotel, Mexico City offer free cancellation for a full refund?
Yes, Las Alcobas, a Luxury Collection Hotel, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, there's free self parking.
What are the check-in and check-out times at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Las Alcobas, a Luxury Collection Hotel, Mexico City and nearby?
Las Alcobas, a Luxury Collection Hotel, Mexico City has a spa and a health club, as well as a garden.
Are there restaurants at or near Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, there's an on-site restaurant.
What's the area around Las Alcobas, a Luxury Collection Hotel, Mexico City like?
Las Alcobas, a Luxury Collection Hotel, Mexico City is a short 7-minute walk from Paseo de la Reforma and 9 minutes' walk from Chapultepec Park.
Las Alcobas, a Luxury Collection Hotel, Mexico City Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Sep 2024
The team was absolutely detail oriented and genuine. GM walks the property and interacts with guest consistently.
From the door to housekeeping graceful hospitality, one of our best experiences in Mexico City.
Thank you Las Alcobas team.
jose
jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Excellent.
Paulina
Paulina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Abel Bryan
Abel Bryan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2024
Service us amazing
david
david, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Inderjit
Inderjit, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
Lovely stay
Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
Monique
Monique, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Mar 2024
Cheryl
Cheryl, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2023
Good
Yberahy
Yberahy, 1-night trip
Verified Expedia guest review
6/10 Good
6 Sep 2023
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Ivonne
Ivonne, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2023
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Sean
Sean, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Feb 2023
Service was excellent- the staff were all so kind.
Alka
Alka, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Dec 2022
Robin
Verified Expedia guest review
10/10 Exceptional
14 Jul 2022
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Gordon
Gordon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2022
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch.
I'll only stay at this hotel going forward :)
Jesus
Jesus, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2022
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks.
The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Nataliya
Nataliya, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2022
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Swathi
Swathi, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Jun 2022
Needs a bar
Anju
Anju, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2022
Me encsnto, muy tranquilo y confortable
LUZ
LUZ, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2022
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Ricardo
Ricardo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Feb 2022
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Feb 2022
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
ann hazel
ann hazel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2022
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2021
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Linda Maria
Linda Maria, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2021
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Sarretta
Sarretta, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2021
wouldn't stay anywhere else if purpose was for enjoyment