In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Connecting rooms available
Spa
24/7 front desk
Non-smoking
Laundry facilities
Main amenities (12)
Housekeeping (on request)
Full-service spa
Breakfast available
Self parking
Bar/lounge
Room service
Meeting rooms
24-hour front desk
Computer station
Front desk safe
Snack bar/deli
Laundry service
For families (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Laundry facilities
Coffee/tea maker
The current price is ฿4,021
฿4,021
฿4,517 total
includes taxes & fees
31 Aug - 1 Sept
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)
Superior Room, 1 Double Bed, Annex Building (Quiet Location)
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Sleeps 2
1 Double Bed
View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)
Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sleeps 3
1 Double Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)
Suite, 2 Single Beds (Cozy Sitting Corner)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Sleeps 3
2 Single Beds
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
9.49.4 out of 10
Exceptional
20 reviews
(20 reviews)
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
20 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)
Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)
Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
Erfurt Central Station - 4 min walk
Finanzamt Erfurt Station - 8 min drive
Stadion Ost Tram Stop - 23 min walk
Restaurants
McDonald's - 4 min walk
Coffee Fellows - Kaffee, Bagels, Frühstück - 4 min walk
Willy B. - 2 min walk
Block House - 6 min walk
Peter Pane BURGERGRILL BAR - 5 min walk
About this property
Best Western Plus Hotel Excelsior
Located near a train station, Best Western Plus Hotel Excelsior is a great choice for a stay in Erfurt. Guests can be pampered with spa services at the spa. Other features include a bar/lounge and a snack bar/deli.
Languages
English, German
At a glance
DONE
Hotel size
77 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 18 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bike rentals nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Full-service spa
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Digital TV channels
Films for purchase
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self-parking costs EUR 18 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Excelsior?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Excelsior?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plus Hotel Excelsior?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hotel Excelsior and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities such as spa services.
What's the area around Best Western Plus Hotel Excelsior like?
Best Western Plus Hotel Excelsior is a short 3-minute walk from Erfurt (XIU-Erfurt Central Train Station) and 8 minutes' walk from Kramerbrucke.
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Best Western Plus Hotel Excelsior Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
18 Nov 2022
Friendly staff, acceptable room.
Daniel
Daniel, 1-night trip
10/10 Excellent
11 Aug 2022
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Dianne
Dianne, 1-night trip
10/10 Excellent
24 Jun 2023
Convenient location and kind service.
Very kind and comfortable. Close to main train station.
Dong Sun
Dong Sun, 2-night trip
6/10 Okay
2 Sep 2024
Okay for a couple of nights.
Mark
Mark, 3-night trip
10/10 Excellent
31 Jul 2023
Very good
Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Jean
Jean, 1-night trip
8/10 Good
10 Aug 2022
Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Michael
Michael, 1-night trip
10/10 Excellent
11 Aug 2024
Super nettes Personal!
Constanze
Constanze, 2-night trip
10/10 Excellent
3 Aug 2025
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Petra
Petra, 2-night trip
8/10 Good
7 Jul 2025
Nein
Kathrin
Kathrin, 2-night trip
8/10 Good
20 Jun 2025
Hotel près de la gare comme souhaité.
Personnel aimable.
Chambre correcte mais coté rue donc bruit du tramway et
pas de climatisation ...
Michel
Michel, 4-night trip
8/10 Good
30 May 2025
Andre
Andre, 1-night trip
6/10 Okay
19 Apr 2025
Hatte mir von einem 4-Sterne Hotel mehr erhofft. Gegend um den Bahnhof ist nicht schön.
Melanie
Melanie, 2-night trip
6/10 Okay
8 Apr 2025
Stephan
Stephan, 2-night trip
10/10 Excellent
26 Mar 2025
Top Lage, nur wenige Meter von Bahnhof und Innenstadt entfernt;
großer, heller Frühstücksraum mit reich bestücktem Frühstücksbufett;
Möglichkeit, Tee und Kaffee auf dem Zimmer zu kochen
Roswitha
Roswitha, 3-night trip
10/10 Excellent
14 Mar 2025
Sehr gut
Ramona
Ramona, 2-night trip
10/10 Excellent
9 Mar 2025
Fußläufig zur Stadt und Nähe dem Bahnhof. Parken auf hoteleigenen Parkplatz möglich (18 eur Tag) aber deutlich teurer als 200m entferntes Parkhaus 10 eur Tag). Sehr gutes Frühstück.
Michele
Michele, 1-night trip
8/10 Good
16 Jan 2025
Wolfgang
Wolfgang, 2-night trip
10/10 Excellent
30 Dec 2024
Leider bekam ich keinen Parkplatz, wo es in der Umgebung mit parken sehr schlecht aussieht
Bernd
Bernd, 1-night trip
8/10 Good
3 Dec 2024
Im Zimmer war die vorbeifahrenden Straßenbahn zu hören. Das habe ich als sehr störend, besonders Nachts, empfunden.
Uwe
Uwe, 1-night trip
10/10 Excellent
1 Dec 2024
Byungju
Byungju, 1-night trip
6/10 Okay
5 Nov 2024
Bei Anreise niemand an der Rezeption. Mitarbeiter stand länger rauchend vor dem Haus. "Guten Tag" spart man sich im Hotel leider überwiegend, auch am Telefon (Erfahrung über drei Tage). Das erste Zimmer war wg. unerträglichem Gestank (schon auf dem Gang) unzumutbar. Das zweite Zimmer war gut und sehr groß, wurde aber nicht gereinigt. Frühstück war ok. Code für den kleinen Safe kann man nicht selbst vergeben, man muss ihn an der Rezeption erfragen u. darf ihn nicht verändern! Fragwürdige Diebstahlsicherheit!
Eine absolute Zumutung ist der extrem langsame Lift! Bei Anreise über 10 Min. gewartet!
Ich würde dort nicht mehr wohnen wollen.
Thorsten
Thorsten, 2-night trip
10/10 Excellent
1 Nov 2024
Sehr gut gelegen. Alles fussläufig erreichbar. Sauber..nettes Personal
Sandra
Sandra, 1-night trip
10/10 Excellent
31 Oct 2024
Klare Weiterempfehlung
Schönes Hotel, absolut zu empfehlen!
Gute Lage zur Altstadt, geräumige Zimmer, nettes Personal.
Buffetbereich im Frühstücksraum sehr beengt somit etwas stressig. Hier wäre eine Einbahnstraßenregelung hilfreich.